Fixing disconnected client problems

Case number:845829-998332
Topic:Crash/Hang
Opened by:Timo van der Laan
Status:Open
Type:Suggestion
Opened on:Sunday, August 17, 2014 - 21:15
Last modified:Monday, August 18, 2014 - 15:16

This weekend I had 4 clients where the scores did not update anymore and closing those clients or sharing a solution from those caused a hang. BTW, the connection button was still on, telling the connection was there.
Why not implement the following:
- if a client (on an active puzzle) has not received score updates during a certain timeframe, close and try to reopen the connection.
Give a message in the window where announcements are made if the connection making failes to get a response. (But keep trying every 5 minutes)
- when sharing a solution does not give a response within 30 seconds, give a message trying to reconnect.
30 seconds later if still not connected, give up to try to connect and return control to the player.
- same when closing a puzzle or changing tracks except that the requested action is still taken, maybe with an extra question when closing.

Hope these suggestions will be implemented.

(Sun, 08/17/2014 - 21:15  |  1 comment)


Joined: 09/24/2012
Groups: Go Science

It's related to this discussion:
http://fold.it/portal/node/993031

This is really the most boring I personally experiment in foldit, since I have many internet disconnections. I loose a lot of time trying to reconnect manually (save, close, opening new client in order to reconnect).

So, for me, any "automatic" improvement would be great !

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