Trouble downloading Recipes

Case number:699969-997441
Opened by:brgreening
Opened on:Wednesday, April 9, 2014 - 01:29
Last modified:Wednesday, April 9, 2014 - 01:29

Yesterday a user was attempting to download a puzzle and failing. It turned our he was not logged in to the Foldit Web site. When he attempted, the download failed, but did not tell him why. Could you put up a message that says, "Your download failed because you are not logged in to the Foldit Web site"? Even put him in the page with the Login box on it.

We told him that he needed to be logged in. He attempted and failed. Some how he got to the page that has the user options. One of the Options was, "Will you accept Cookies?". He had said no. Could you put a comment there that says if you do not accept cookies, you can not download Recipes? Also add the other functions that are disabled if cookies are disabled.

(Wed, 04/09/2014 - 01:29  |  0 comments)


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