808 keeps crashing

Case number:845829-996319
Topic:Crash/Hang
Opened by:andrewxc
Status:Open
Type:Bug
Opened on:Monday, November 18, 2013 - 14:18
Last modified:Tuesday, November 19, 2013 - 20:09

808 will crash as soon as I select it. It must be some of my settings; if I go in through the tutorial area, it works fine.

(Mon, 11/18/2013 - 14:18  |  7 comments)


NickyCGS's picture
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Joined: 06/27/2013
Groups: Repro-men

Hey Andrew thanks for reporting this. Would you mind messaging me your options.txt file if this occurs again?

andrewxc's picture
User offline. Last seen 15 weeks 15 hours ago. Offline
Joined: 09/21/2011
Groups: Gargleblasters

Sure thing; I can guarantee that it will crash tomorrow, if I try to load it.

andrewxc's picture
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Options attached; also the MS code that pops up, below:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Foldit.exe
Application Version: 0.0.0.0
Application Timestamp: 50d112ec
Fault Module Name: game_library.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 525c907e
Exception Code: c0000005
Exception Offset: 014624bb
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

andrewxc's picture
User offline. Last seen 15 weeks 15 hours ago. Offline
Joined: 09/21/2011
Groups: Gargleblasters

Identical issue for 810.

NickyCGS's picture
User offline. Last seen 6 years 38 weeks ago. Offline
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Thank you. The issue here is when you exit a puzzle with Show Expected Residue Burials selected and displaying more than 3 residue burials, continuing into that puzzle will cause a crash. I've updated our database for this issue. In the meantime however the work around is to un-select that option when exiting/saving.

andrewxc's picture
User offline. Last seen 15 weeks 15 hours ago. Offline
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If I got in there by using the Tutorials, though, I can't change my options permanently... Should I enter into one of the beginner, non-credit puzzles in order to permanently change my options, or should I manually change the .txt file?

NickyCGS's picture
User offline. Last seen 6 years 38 weeks ago. Offline
Joined: 06/27/2013
Groups: Repro-men

Manually changing the .txt file is the easiest way to resolve it.

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