Feedback spam
| Case number: | 671076-996270 |
| Topic: | Server |
| Opened by: | AsDawnBreaks |
| Status: | Open |
| Type: | Suggestion |
| Opened on: | Thursday, November 7, 2013 - 19:46 |
| Last modified: | Tuesday, November 12, 2013 - 20:41 |
I've been seeing lots of spam lately, and by those with no account stats. Could we lock these users who never open the game only to the forum?
We can start by closing any spammy feedback. But the posts will ultimately need to be deleted, in case these spammers have injected URLs into their posts in a lame attempt to boost their Google ranking.
Yes... Should we post any feedback/comments we see here to be deleted?
of course!
Until we find a good way to keep spammers from posting (without blocking potential new players who are having issues finding/downloading the game) this is good place to help us remove them.
One of the best ways to remove spam is to action it immediately for example by creating a feedback post with an included link to the page the spam is on, the post needs to be set as a suggestion rather than a bug, but will be actioned quite quickly.
I would suggest that it is better to report each one as soon as you see it. Simpler for you and the foldit team.
Example link: http://fold.it/portal/node/996239 from feedback, the forum, like any other is also open to spam, and more importantly to nasty malware attacks.
Starting to lock users at feedback stage mmm dawn do I recall you needing help from the feedback to install?
Dawn's first feedbacks were about the game, not installing - you can look that up by going to her user page and clicking on "Cases" (you can do that for any player).
Most of which are quite embarrassing to me lol.
Well, if it's not done already, I would at least put a captcha as always on for these players. Though there should be no issue restricting to the forum. If there's a true issue, someone else can create an issue. I know I monitor the forums fairly often myself. Feedback gets less spam, users can still have issues addressed.
Thanks for the feedback, AsDawnBreaks. I'm not too pleased myself! I'll see what we can do about this.