FoldIt crashes - Win7

Case number:699969-995994
Topic:General
Opened by:andrewxc
Status:Open
Type:Suggestion
Opened on:Wednesday, September 25, 2013 - 18:09
Last modified:Wednesday, October 2, 2013 - 18:31

Error thrown when trying to access any puzzle. Loads current solution / default start-up position, then immediately goes into "Not Responding" mode.

Just got new computer and a clean install of FoldIt. Crashes started last night after leaving 783 running with a macro on. Not surprising, but I started up again, played around a bit with 783 again before crash occurred. On third attempt, I could not even begin to move the puzzle. ALL other puzzles are now crashing immediately.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Foldit.exe
Application Version: 0.0.0.0
Application Timestamp: 50d112ec
Fault Module Name: game_library.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 52335260
Exception Code: c0000005
Exception Offset: 0146008b
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

(Wed, 09/25/2013 - 18:09  |  3 comments)


alwen's picture
User offline. Last seen 35 weeks 4 days ago. Offline
Joined: 10/03/2011

I am running Win 7 on my laptop. A workaround I stumbled across that sometimes gets me back in the game is to log in and enter the Tutorial puzzles instead of the science ones.

This resets View options to the defaults (clears out my dark background), but then I can click the menu button and go to the science puzzles and successfully open them.

I don't know what else is being reset by starting the tutorials, but at least it lets me play.

andrewxc's picture
User offline. Last seen 14 weeks 6 days ago. Offline
Joined: 09/21/2011
Groups: Gargleblasters

Thanks; that seems to have fixed everything. Dark Background ruins it all, apparently...

RicGray's picture
User offline. Last seen 3 years 46 weeks ago. Offline
Joined: 11/15/2012
Groups: ricg test group

Are you saying that if even now, if you select the dark background that it will start crashing again?

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