Error when uploading solution

Case number:845829-995993
Topic:Crash/Hang
Opened by:grogar7
Status:Open
Type:Bug
Opened on:Wednesday, September 25, 2013 - 05:56
Last modified:Saturday, October 19, 2013 - 05:11

On puzzle 783, I saved a promising solution with a disulfide bond between the dimers. Then I tried to upload it to share with my group and I get the following error:

Error reading puzzle_995989_time_1380087166.ir_solution[BUFFER]; bond declared where bond cannot exist

This bug is repeatable.

Another member of my group complained of a similar error under similar circumstances.

Do the developers need any additional information to help solve the problem?

Thanks,
grogar7

(Wed, 09/25/2013 - 05:56  |  12 comments)


MurloW's picture
User offline. Last seen 8 weeks 1 hour ago. Offline
Joined: 11/21/2012

A member of Anthropic Dreams has had the same issue trying to share their solution, every time. Sharing is not possible a.t.m.

tokens's picture
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Joined: 11/28/2011

I had the same error. Not even that, I can't even load the solution myself. If it has got anything to do with that, I can inform that my solution had 2 disuphide bonds from the original protein to the symmetric copy.

Also when returning to the track from which this solution was saved, I couldn't restore the very best solution. Since I had reset to puzzle to start a new track, this means that I have lost my top scoring solution.

katfish's picture
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Joined: 01/09/2013

Thanks for the reports, everyone. We're looking into it!

grogar7's picture
User offline. Last seen 3 hours 31 min ago. Offline
Joined: 10/03/2011

The problem gets worse. When I closed the client and tried to reopen it, I cannot get back to my high scoring (rank 5) solution. I get precisely the same error quoted above. Will have to start over :-(

gramps's picture
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Joined: 12/16/2010

792: got message sharing an early solution scoring 8092.667, saved but can't share with AD group, solution has 5 disulfs

gramps's picture
User offline. Last seen 5 years 21 weeks ago. Offline
Joined: 12/16/2010

my build: 20130913-570acf5ac0-win_x86-devprev

log stuff:
Error reading puzzle_996066_time_1381367855.ir_solution[BUFFER]; bond declared where bond cannot exist.
(..\..\..\source\src\interactive\util\rosetta_util.cc:1109)

Windows 7 Pro (64 bit)

gramps's picture
User offline. Last seen 5 years 21 weeks ago. Offline
Joined: 12/16/2010

removing disulfs allows save/share

I removed the 5 disulfs got solution at 249, saved/shared (with Scientists) now successful

Joined: 04/19/2009
Topic: General » Crash/Hang

This will be a huge issue for 792

With 10 cysteines, players will have disulphide bonds and not realize it until they can't get at their solution.

I'd suggest taking the puzzle down immediately before there are a lot of players having this issue - and losing a lot of time and effort!

Joined: 04/19/2009

Puzzle was pulled - thanks, devs!

beta_helix's picture
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Joined: 05/09/2008
Groups: None

Thank you for catching and reporting this so fast!

We'll have a different Puzzle up very soon, one without this nasty bug (that we are still trying to track down!), thanks again!

beta_helix's picture
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Joined: 05/09/2008
Groups: None

We have finally been able to find and fix this nasty bug!

It will go out in the next update (which will hopefully be very soon), thanks again for your patience with this one!

brow42's picture
User offline. Last seen 3 days 20 hours ago. Offline
Joined: 09/19/2011
Groups: None

I downloaded the new client today, but I still cannot load my solution from 783 with similar error "problem with non polymer bonds". Is that solution lost forever?

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