748 expiration didn't catch my score

Case number:671076-995613
Topic:Server
Opened by:MurloW
Status:Open
Type:Bug
Opened on:Thursday, July 25, 2013 - 13:08
Last modified:Wednesday, September 4, 2013 - 18:59

Something seems to have gone wrong with grabbing the scores at puzzle expiration.. I have been connected and actively folding for the last 2~3 hours, my score has been updating in competition list and my client said I'm connected but the server doesn't seem to have been receiving this information, since I'm still at r17 on the website. O.o

My client crashed when trying to open shared solutions, hinting it lost connection at some point and didn't figure it out because the connection indicator was green.

AttachmentSize
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(Thu, 07/25/2013 - 13:08  |  5 comments)


MurloW's picture
User offline. Last seen 3 weeks 5 days ago. Offline
Joined: 11/21/2012

Oh, btw: the screenshot is of a newly opened client (2secs after crash of client I was folding in)
When puzzle expired, I didn't think to screenshot before clicking open shared solutions which caused the crash, since I didn't know anything was amiss up until that point.

katfish's picture
User offline. Last seen 4 years 49 weeks ago. Offline
Joined: 01/09/2013

Thanks for reporting this, MurloW. Your score definitely doesn't look right here on the website. I'm not sure if I can fix this since the puzzle has expired, but I'll see what I can do. Sit tight!

MurloW's picture
User offline. Last seen 3 weeks 5 days ago. Offline
Joined: 11/21/2012

Well, I didn't know I wasn't connected to the servers until puzzle expired, so there's not much I could do about that. Thank you for at least looking into this, FoldIt's terrible bugginess is costing me points and my patience. Getting kicked from r5 to r55 because the client felt connected and server didn't is hard to swallow.

Joined: 04/11/2013

Hi Murlow. I have round 2 of the hand folding puzzle open 3 times and two of them show r47 and one shows r29. This happens a lot to me. Sometimes the higher rank is wrong and sometimes its the lower. Sometimes I get complete surprises in this regard.Even as a relative newbie,perhaps I get just about as frustrated as you do.

katfish's picture
User offline. Last seen 4 years 49 weeks ago. Offline
Joined: 01/09/2013

Really sorry you're encountering this too, porky. We've got this on our list of items to investigate.

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