Foldit not working on 64bit Windows 7

Case number:845829-995341
Opened by:dimension9
Opened on:Saturday, June 15, 2013 - 23:03
Last modified:Friday, July 28, 2017 - 16:00

Hi Guys,

On, my second machine (64-bit W7), when I start Foldit, after the login page, when menu to select Intro Puzzles, Science Puzzles, Contests, or "Continue in..." is displayed, clicking on anything has no effect; I cannot go anywhere; even the Quit button has no effect. I can only get out of it by clicking the red "x" window-close icon in the upper right.

I have tried installing it in the default C:\Foldit location, and also in the C:\Program Files (x86)folder, also, have tried removing and re-installing multiple times, with and without virus protection running.

The weird thing is: when I first installed it, it did work, for a couple of days. The problem seemed to start at about the same time my Group IRC chat failed - (it is still out) - I did not think it was related, but now no longer so sure. My account and irc account have been reset several times by the techs, (auntdeen reported it for me).

Could these two seemingly disparate issues be related?

Thanks for whatever help or suggestions you may be able to provide.


(Sat, 06/15/2013 - 23:03  |  5 comments)

Joined: 09/21/2011
Groups: Void Crushers

First of all check the log file for strange messages. That should give you a pointer to what is happening.
(in the Foldit dir the file log.txt)

jflat06's picture
User offline. Last seen 20 hours 58 min ago. Offline
Joined: 09/29/2010
Groups: Window Group

To test whether it is related to your account, you could either try playing offline (no account) or creating another account and try running a puzzle.

Joined: 03/11/2013
Groups: None
Topic: General » Crash/Hang

i am having a similar problem except it closes automatically. also if i resize the window at any point it will automatically close

Joined: 07/28/2017
Groups: None

great post.

bertro's picture
User offline. Last seen 40 weeks 3 days ago. Offline
Joined: 05/02/2011
Groups: Beta Folders
Status: Open » Closed

This is Closed


Developed by: UW Center for Game Science, UW Institute for Protein Design, Northeastern University, Vanderbilt University Meiler Lab, UC Davis
Supported by: DARPA, NSF, NIH, HHMI, Amazon, Microsoft, Adobe, Boehringer Ingelheim, RosettaCommons