The power outage has caused some problems with chat for groups
|Opened on:||Sunday, April 14, 2013 - 17:30|
|Last modified:||Thursday, April 18, 2013 - 17:59|
The return from the power outage has caused issues with players accessing their group chat rooms.
First - all IRC nicks are being banned the first time they try to join. Group admins need to be on the lookout for bans and clear them. If a user has admin permissions, they can unban themselves by typing "/msg chanserv unban #GroupName" (no quotation marks) - although this hasn't worked for some, and the ban must be cleared by a group admin.
Second - anyone who has switched teams since the last nickserv backup is having extra issues.
Third, anyone who has joined a team since Sept/Oct (apparently the last time nickserv was backed up) is being denied entry to their group. These players need to close their global chat connected client, then do the following: go to their user page on foldit website - click edit - click IRC - check the fix permissions box and save. That should allow entry to group room when client is restarted.
I request that the developer who should have backed up nickserve please bring nickserv up to date with the current team roosters. This is at least an hour of work for me and other team admins - and requires a good familiarity with nickserv, which many team admins do not have. I've done it before (a few times!), and supposedly would never need to do it again because it would be backed up frequently...