puzzles expired too soon

Case number:699969-994544
Topic:General
Opened by:marie_s
Status:Closed
Type:Bug
Opened on:Sunday, February 17, 2013 - 16:17
Last modified:Monday, February 18, 2013 - 18:37

675 expired hours before the time written on the puzzle page.

(Sun, 02/17/2013 - 16:17  |  8 comments)


packer's picture
User offline. Last seen 6 weeks 2 days ago. Offline
Joined: 03/26/2012
Groups: Go Science

still has 5 hours to the end of puzzle 675 and cannot be played...

gloverd's picture
User offline. Last seen 32 weeks 1 day ago. Offline
Joined: 11/19/2012
Groups: Go Science

I noticed that puzzle 673 expired more than 5 hours before it was scheduled to. I improved my rank during that time but it didn't show up on My Page. I hope that this bug can be fixed.

beta_helix's picture
User offline. Last seen 9 hours 19 min ago. Offline
Joined: 05/09/2008
Groups: None
Status: Open » Open

I don't know why this happened, but I have re-opened it and added 5 hours to the closing time.
Please let us know if this happens again!
Hopefully we can find what went wrong!

Joined: 09/21/2011
Groups: Void Crushers

It is still not possible to open that puzzle in a (new) client.

Joined: 09/21/2011
Groups: Void Crushers

In fact I think it has closed again!

beta_helix's picture
User offline. Last seen 9 hours 19 min ago. Offline
Joined: 05/09/2008
Groups: None

Yes, it keeps closing at the top of every hour (despite the fact that I keep re-opening it).

We're trying to find the problem, but sadly this is happening on the Sunday of a 3-day holiday weekend :-(

Thanks for your patience... for now I will try to keep it open as much as possible with the target closing time of: 02/18/13 05:00:00 GMT

Joined: 09/21/2011
Groups: Void Crushers

And now the same thing is happening to 674, 8 hours before closing time. Maybe it is a timezone issue.

beta_helix's picture
User offline. Last seen 9 hours 19 min ago. Offline
Joined: 05/09/2008
Groups: None

We think we've solved the problem... please re-open this if it happens again.
Thanks to Timo van der Laan for the tip as to what was causing this!

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