crash with new update

Case number:845829-994268
Topic:Crash/Hang
Opened by:drumpeter18yrs9yrs
Status:Closed
Type:Bug
Opened on:Tuesday, January 8, 2013 - 17:43
Last modified:Thursday, January 17, 2013 - 22:31

after i reopened my client to update. I uploaded a puzzle after the update. once the puzzle was up, the client crashed. it crashes every time with the same scenario. i had to reinstall a new client. i lost all my workable scores. in other words, my high score doesn't match my true high score.

(Tue, 01/08/2013 - 17:43  |  12 comments)


tamirh's picture
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Joined: 05/11/2012

We will need some more information to figure out what's happening.

When you say you uploaded a puzzle, do you mean you shared a solution? If so, could you tell me the name of the shared solution?

Is it when you load that solution the game crashes? Or is it just when you enter a specific puzzle? If so, what puzzle?

Is your newly installed client main or devprev? It seems like it is not crashing with your new install, is that correct?

Joined: 02/08/2012
Groups: None

sorry about that. its when i push play. i didn't share. i'm in main. i haven't switched yet. it was in the new ED i think

tamirh's picture
User offline. Last seen 8 years 19 weeks ago. Offline
Joined: 05/11/2012

re-assigning

Joined: 06/24/2008
Groups: Void Crushers

I cant launch a second instance of Foldit with the new devpre; I crash when I try to launch a puzzle. I also have noticed that the timer for shake is very very slow compared to the timer for wiggle.

marie_s's picture
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Joined: 05/18/2008
Groups: None

I crash on the Tutorial on ED. Is this a new tutorial? why the ? on the ED puzzle?

Joined: 02/08/2012
Groups: None

marie, it is not a new ED. it has always been there... unless its a different ED

Joined: 03/18/2012
Groups: Gargleblasters

Windows XP 32 bit. just updated. Out of 6 attempts to switch puzzles, I crashed 4 times. First time it was when loading 667 for the first time, after playing 666. Restarting and loading 667 on startup worked, but then switching to 666 crashed. Restarting and loading 666 on startup (again) worked, then switching to 667 worked, but then switching back to 666 again crashed. Then doing the same gave the same behavior with an idental log (apart from timestamps).

Last bit of second log, with ("no symbol" stack trace entries removed):

basic.io.database: Database file opened: scoring/score_functions/EnvPairPotential/pair_log.txt
basic.io.database: Database file opened: scoring/score_functions/EnvPairPotential/cenpack_log.txt
Warning: Unable to locate database file scoring/score_functions/SecondaryStructurePotential/phi.theta.36.HS.resmooth

UNHANDLED EXCEPTION
1: RaiseException +82 bytes (no line)
35: GetDC +109 bytes (no line)
36: GetDC +335 bytes (no line)
37: IsWindowUnicode +161 bytes (no line)
38: CallWindowProcW +27 bytes (no line)
39: wglSwapBuffers +759 bytes (no line)
40: GetDC +109 bytes (no line)
41: GetDC +335 bytes (no line)
42: GetWindowLongW +295 bytes (no line)
43: DispatchMessageA +15 bytes (no line)
--- end of log ---

The other logs have the same call stack without the database warning and without the top entry RaiseException.

tamirh's picture
User offline. Last seen 8 years 19 weeks ago. Offline
Joined: 05/11/2012

I've figured out the issue where switching puzzles causes a crash. This will go out in the next devprev.

I am still looking into the other crashes listed in the comments.

spvincent's picture
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Joined: 12/07/2007
Groups: Contenders

The new devprev crashes on 667 when trying to open the alignment dialog (Mac)

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9be9c9c6 __pthread_kill + 10
1 libsystem_c.dylib 0x901a0f78 pthread_kill + 106
2 libsystem_c.dylib 0x90191bdd abort + 167
3 libc++abi.dylib 0x9308f921 abort_message + 94
4 libc++abi.dylib 0x9308d1bc default_terminate() + 36
5 libc++abi.dylib 0x9308d1fe safe_handler_caller(void (*)()) + 15
6 libc++abi.dylib 0x9308d268 std::terminate() + 23
7 libc++abi.dylib 0x9308e2a0 __cxa_throw + 112
8 game_library.dylib 0x012f0510 basic::database::open(utility::io::izstream&, std::string const&, bool) + 849
9 game_library.dylib 0x016e0066 core::scoring::SecondaryStructurePotential::load_phi_theta_bins(std::string const&, std::string const&) + 876
10 game_library.dylib 0x016d7f86 core::scoring::SecondaryStructurePotential::SecondaryStructurePotential() + 1952
11 game_library.dylib 0x016d33a9 core::scoring::ScoringManager::get_SecondaryStructurePotential() const + 39
12 game_library.dylib 0x01adff6d core::scoring::methods::SecondaryStructureEnergy::SecondaryStructureEnergy() + 133

tamirh's picture
User offline. Last seen 8 years 19 weeks ago. Offline
Joined: 05/11/2012

The fix for this alignment panel crash will go out in the next devprev

see: http://fold.it/portal/node/994286 for any further updates

Joined: 02/08/2012
Groups: None

i was just told that username, wisky, is witnessing crashes.

jflat06's picture
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Joined: 09/29/2010
Groups: Window Group
Status: Open » Closed

This should be fixed, now.

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