Host name

Case number:671076-993650
Topic:Server
Opened by:08wooda
Status:Open
Type:Bug
Opened on:Thursday, October 4, 2012 - 18:24
Last modified:Friday, October 5, 2012 - 06:22

Every time I try and login (from the UK) I get the following message:

Couldn't resolve host name: Error Contacting Server

Can this be fixed?

08wooda

(Thu, 10/04/2012 - 18:24  |  7 comments)


08wooda's picture
User offline. Last seen 3 years 45 weeks ago. Offline
Joined: 09/28/2012
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Status: Open » Open
Type: Suggestion » Bug

Couldn't resolve host name: Error Contacting Server

marie_s's picture
User offline. Last seen 1 year 41 weeks ago. Offline
Joined: 05/18/2008
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on th global chat
Hi everyone... sorry for the current server trouble. rosetta@home has gone down, our lab website: bakerlab.org has gone down as well as foldit
We've sounded the alarm, so hopefully our sys admins will find out the problem soon, since it's not a UW campus issue: tinyurl.com/foldit-outages
I'll keep you posted as soon as I hear anything. Thanks for your patience! In the meantime, if any PC users were able to download the devprev client before the crash... please try out 633 again to see if the memory problems have been solved (you can play that one offline ;-) and let us know once the feedback is up again! Thakns!

so try again later

beta_helix's picture
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Joined: 05/09/2008
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Status: Open » Open

Everything should be back up and running now.
Please let us know if you are still unable to connect to the server.
I'll add a news post about this.

08wooda's picture
User offline. Last seen 3 years 45 weeks ago. Offline
Joined: 09/28/2012
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Still unable to connect to the server.

Sorry to be a pain....

08wooda

tamirh's picture
User offline. Last seen 6 years 10 weeks ago. Offline
Joined: 05/11/2012

You can try flushing your DNS and see if that helps:

Windows:
* Open the Start menu.
* Go to Run.
* In the Run text box, type: ipconfig /flushdns
* Press Enter

Mac
* Go to Applications.
* Go to Utilities.
* Open the Terminal application.
* Type: dscacheutil -flushcache
* Press Enter

alwen's picture
User offline. Last seen 2 weeks 6 days ago. Offline
Joined: 10/03/2011

This is the web address that was coming up until I did the DNS flush just now:

http://foldit-dev.cs.washington.edu/portal/feedback

marie_s's picture
User offline. Last seen 1 year 41 weeks ago. Offline
Joined: 05/18/2008
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ipConfig

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