8 replies [Last post]
Joined: 06/13/2012
Groups: None

Hello everyone,
I am new to this game and forum. I am trying to use the foldit client in the Online mode but I cannot seem to connect. When the client starts, I enter my username and password (which I have confirmed is correct as I can log into this site). I then click the "Play Online" button, after some time, I get this error:

"A timeout was reached due to excessive server load. Sorry for the inconvience, Please try again later."

I have tried checking the "Disable network timeouts" option but the same error occurs. I have also tried to use a proxy:

"proxy.local.myCompany.com/proxy.pac"

which is found in the proxy settings of my Internet explorer but get this error:

"Couldn't resolve proxy error: Error contacting server."

I have been trying to connect for the past two days with no success. I can play the offline mode but I have run through all the tutorials.

Any advice is much appreciated.

Thank you
jason

Joined: 06/13/2012
Groups: None
is this forum still

is this forum still supported?

B_2's picture
User offline. Last seen 4 years 29 weeks ago. Offline
Joined: 11/29/2008
Groups: None
Try opening a Feedback

that's where issues are reported.

Sounds like you have a network problem on your end.

Joined: 06/17/2010
Click checbox

"disable timeouts" on logon screen.

B_2's picture
User offline. Last seen 4 years 29 weeks ago. Offline
Joined: 11/29/2008
Groups: None
Already tried that

He said he has already tried that option.

Joined: 06/13/2012
Groups: None
yeah, i already tried that.

yeah, i already tried that. is it possible to download puzzles and contest and play offline?

B_2's picture
User offline. Last seen 4 years 29 weeks ago. Offline
Joined: 11/29/2008
Groups: None
Still need to get connected

You still need to be able to get connected to the server to download puzzles, and to upload solutions.

Are you behind some fierce firewall or on a company network?

Joined: 06/13/2012
Groups: None
yes

Hello b_2,
yes, i am on a company network. I suppose it may be blocked here?

beta_helix's picture
User offline. Last seen 3 days 19 hours ago. Offline
Joined: 05/09/2008
Groups: None
Can you try Foldit at home?

Hi Jason,

Have you been able to try playing online at home or elsewhere?

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Developed by: UW Center for Game Science, UW Institute for Protein Design, Northeastern University, Vanderbilt University Meiler Lab, UC Davis
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