Peer certificate cannot be authenticated with given CA certificates. Error contacting server.

Case number:671076-992503
Topic:Server
Opened by:phi16
Status:Open
Type:Bug
Opened on:Friday, April 27, 2012 - 05:05
Last modified:Wednesday, March 27, 2019 - 20:13

Peer certificate cannot be authenticated with given CA certificates. Error contacting server.

This error message was received when trying to upload saved solution to Puzzle 549 on Friday, 12:41 AM, EST.

I'm using Mac OS Lion on Macmini.

phi16

(Fri, 04/27/2012 - 05:05  |  28 comments)


Joined: 04/18/2012
Groups: None

I have the same error "Peer certificate cannot be authenticated with given CA certificates", which gives me an error contacting server. I had just finished all the tutorial games and had spent a few hours on the first flu virus puzzle, but when I finally gave up and quitted the program, I was unable to get back on-line again. I'm using Leopard on an iMac. What do I do to get back on-line, Help!!!

Joined: 09/18/2010
Groups: Contenders

SSL certificate expired today (4/26/2012), it needs to be renewed.

Joined: 09/18/2010
Groups: Contenders

I'm assuming they are using same SSL certificate they use on the website, try going to the https://fold.it/portal/, you will get certificate error.

marie_s's picture
User offline. Last seen 1 year 49 weeks ago. Offline
Joined: 05/18/2008
Groups: None

I cannot open a client same error

Joined: 05/19/2009
Groups: Contenders

It was suggested in global chat to change the date back to bypass this issue. HOWEVER; doing this *may* disqualify you from the puzzles you are working on !! DO NOT CHANGE THE DATE !!

I did this and possibly lost all my work, can any of the developers please confirm or deny this ?
Can this 'disqualification' be undone ?

Joined: 12/06/2008
Groups: Contenders

The website is not updating the scores for any puzzle.

# 545 expires at 5:00 AM, today, University of Washington time. I am certain this issue won't be resolved before then. Is the deadline for that puzzle being extended until after the problem is fixed? I jumped a few ranks, overnight, and don't want to not be credited for it.

lamoille's picture
User offline. Last seen 2 days 12 hours ago. Offline
Joined: 09/21/2011

Same error as the others and same concern as Boots. Also lose any ability to set scripts while at work losing and additional 10 hours. Not good.

alwen's picture
User offline. Last seen 3 weeks 5 days ago. Offline
Joined: 10/03/2011

My client was open all night running a script.

I never got the error message, but my recorded score is 41 points lower than my score when the puzzle expired.

grrr!

Joined: 05/19/2009
Groups: Contenders

All, the issue is understood and the issue is global.

- Scores are not updating on the server, local clients are still running and scoring.
- New clients cannot log on due to the certificate expiration
- New clients COULD log on if the date is set back by a few days, but this will likely void your running client's scores. So for your own sake, do not do this. Also, old puzzles will show up as 'expired' when starting new clients this way.

It is advised to leave your clients running, not change puzzles and wait for the certificate issue to be resolved. Most likely the score you have on your client will show up on the website as soon as the certificate is updated.

Please do not add your 'me too' posts unless there is significant technical news to report.

The problem has been reported to Seth Cooper by mail this morning CET by myself and I'm sure they will fix it as soon as possible. Please be patient, we're all in the same boat.

Thanks.

Joined: 12/06/2010
Groups: foldeRNA

Same for me; I can't open foldit because of certificate. I will wait.

Joined: 08/08/2010

D'oh. Upgraded to Lion today. And I thought I screwed up.

Joined: 06/17/2010

Ahh! It is all YOUR fault! :P

beta_helix's picture
User offline. Last seen 6 days 6 hours ago. Offline
Joined: 05/09/2008
Groups: None
Status: Open » Closed

This should be fixed now, let us know if it isn't

tatapu's picture
User offline. Last seen 4 years 40 weeks ago. Offline
Joined: 01/04/2015
Groups: None
Status: Closed » Open

got the same error today. How can i fix it?

NickyCGS's picture
User offline. Last seen 4 years 30 weeks ago. Offline
Joined: 06/27/2013
Groups: Repro-men

Hey Tatapu, sorry to hear that, Could you provide some extra information such as what OS you're currently using? Also was this with a client downloaded yesterday from the site?

SHK5P's picture
User offline. Last seen 1 year 19 weeks ago. Offline
Joined: 09/28/2012
Groups: None

Same error for me with chrome or IE since 3 days. Connection with an email for a survey?

jflat06's picture
User offline. Last seen 2 hours 1 min ago. Offline
Joined: 09/29/2010
Groups: Window Group

Is your system clock correct? Please make sure that your Windows clock is set correctly, since if it isn't, your computer will think the CA cert is expired/not valid yet.

Alternatively, are you using an old copy of Foldit? If you just came back to Foldit while using a copy from several years ago, you may have to re-install Foldit.

SHK5P's picture
User offline. Last seen 1 year 19 weeks ago. Offline
Joined: 09/28/2012
Groups: None

Hey,
I have re-installed Foldit and I have the same message. The system clock seems correct.

JeNNeR's picture
User offline. Last seen 24 weeks 6 days ago. Offline
Joined: 08/12/2010
Groups: foldeRNA

Same bug for me.
Fold.it loaded from site, installed & correctly entered name/pass. Got "Oops." :(
"Oops." = "PEER CERTIFICATE CANNOT..." and so on.
I tried to install (import) certificates from the fold.it site. Sucessfully, and again "Oops." - FAILED.
Found this case and join to it.
OS: Win7x64
Memory: 2 GB
Disk: 320 GB/ 170 free
Updates: up to date (02.06.2015)

JeNNeR's picture
User offline. Last seen 24 weeks 6 days ago. Offline
Joined: 08/12/2010
Groups: foldeRNA

Screenshot:

JeNNeR's picture
User offline. Last seen 24 weeks 6 days ago. Offline
Joined: 08/12/2010
Groups: foldeRNA
Status: Open » Closed

Close it / because all was need is turn off firewall. Then wait until Foldit is renew databases, and turn again on.
All is worked happily.

Joined: 07/26/2015
Groups: None
Status: Closed » Open

Hi all.

Opened this again, as it is happening to me as well as several friends trying to log in online to play for the first time. Message as soon as I click Play Online is: "Peer certificate cannot be authenticated with given CA certificates: Error contacting server."

Could anyone help with some steps to try solve this?

Using Windows 8, fully updated.
ESET smart security, updated version 8.

I have tried disabling firewall, as well as reinstalling.

Any suggestions would be appreciated. Please let me know if more information is required. Can't wait to start!

Joined: 04/24/2014
Groups: None

Is your system clock correct? Please make sure that your Windows clock is set correctly, since if it isn't, your computer will think the CA cert is expired/not valid yet.

Hope that helps!

brow42's picture
User offline. Last seen 2 days 43 min ago. Offline
Joined: 09/19/2011
Groups: None

I haven't fully thought through the authentication issues but it would seem to be a good idea if people could download the certificates from the web site and install them by hand, instead of relying on the built-in client to download them (which requires valid certificates to download the valid certificates).

Also, 10 year certs would be better than 2 year certs. :D

Joined: 03/26/2019
Groups: None

I'm still getting this issue now. I just joined. Is the site dead?

bkoep's picture
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Joined: 11/15/2012
Groups: None

Sorry for the delayed reply! Can you tell us when you're getting this message? Do you get the error when you try to log into the Foldit application, or later, after you've entered a Foldit puzzle?

frood66's picture
User offline. Last seen 5 hours 36 min ago. Offline
Joined: 09/20/2011
Groups: Marvin's bunch

Again? Come on FC - sort this

frood66's picture
User offline. Last seen 5 hours 36 min ago. Offline
Joined: 09/20/2011
Groups: Marvin's bunch

wakey wake!

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