Foldit crashes after reconnecting to Internet

Case number:845829-990809
Topic:Crash/Hang
Opened by:tristanlbailey
Status:Closed
Type:Bug
Opened on:Tuesday, October 11, 2011 - 04:04
Last modified:Thursday, May 23, 2013 - 07:29

After disconnecting from the Internet during a game (any science puzzle), and then reconnecting during the same game, Foldit crashes.

Windows 7 64-bit Application Error Log:
Faulting application name: Foldit.exe, version: 0.0.0.0, time stamp: 0x4e761405
Faulting module name: game_library.dll, version: 0.0.0.0, time stamp: 0x4e8f39f9
Exception code: 0xc0000005
Fault offset: 0x00003b28
Faulting process id: 0x1238
Faulting application start time: 0x01cc87af91355bf8
Faulting application path: C:\Program Files (x86)\Foldit\Foldit.exe
Faulting module path: C:\Program Files (x86)\Foldit\cmp-binary-3bbd7a0f46cc403e9fa611f8d0284fb5\game_library.dll
Report Id: 3f9b84f7-f3bb-11e0-871f-00a0d5ffffae

(Tue, 10/11/2011 - 04:04  |  11 comments)


Joined: 09/22/2011
Groups: None

Has this been addressed yet? Thanks in advance.

Joined: 09/22/2011
Groups: None

BUMP

Joined: 09/22/2011
Groups: None

I suspect this problem occurs whenever an Internet connection drops out during gameplay, and Foldit tries to use the Internet, but obviously cannot (Timeout issue). For wireless Internet users, this can be a fairly common occurrence, with dependence upon signal strength being key.

beta_helix's picture
User offline. Last seen 11 hours 46 min ago. Offline
Joined: 05/09/2008
Groups: None

assigning... we thank you for your patience

Joined: 06/17/2010
Joined: 09/22/2011
Groups: None

Thanks, beta_helix. Maybe Foldit could be programmed to display the word "Offline" in the chat boxes, if it looses connection to the Internet (similar to the "Joining chat..." message).

Joined: 11/22/2011
Groups: None

Win 7 64 bit, very similar:

Faulting application name: Foldit.exe, version: 0.0.0.0, time stamp: 0x4e761405
Faulting module name: game_library.dll, version: 0.0.0.0, time stamp: 0x4ecafe77
Exception code: 0xc0000005
Fault offset: 0x008ad717
Faulting process id: 0x19f1c
Faulting application start time: 0x01cca95c87282633
Faulting application path: C:\Program Files (x86)\Foldit\Foldit.exe
Faulting module path: C:\Program Files (x86)\Foldit\cmp-binary-5dae2de7da95a25528d26f65c401e6dc\game_library.dll
Report Id: d713e351-154f-11e1-a6b1-78dd08ae4eef

Crashes every time during "Loading..." splash regardless of options or whether choosing Play Online or Play Offline. Quit is the only thing that does not crash. Is there additional information I can provide?

beta_helix's picture
User offline. Last seen 11 hours 46 min ago. Offline
Joined: 05/09/2008
Groups: None

re-assigning... hopefully this will get addressed more quickly this way!

Joined: 10/11/2011
Groups: None

Hmm interesting.
I have win 7 64 bit and wireless and I have never had that happen.
Perhaps its because I am logged in on a chat client, so any discons dont affect my game client.

Joined: 06/17/2010
Status: Open » Closed

Marking as duplicate to: http://fold.it/portal/node/991488

Joined: 05/23/2013
Groups: None

Same thing happens with me during downloading not during game. The internet gets disconnected and if reconnected the foldit totally crashes. I than restart everything again.

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