"You have been kicked from this channel"

Case number:845818-990561
Topic:Game: Social
Opened by:Ayelis
Status:Open
Type:Question
Opened on:Monday, September 26, 2011 - 21:55
Last modified:Tuesday, October 4, 2011 - 23:45

In the Fold.it client, there are no notifications when a user gets kicked from a channel. In IRC they would receive a notification. This suggestion regards putting a notification (as a modal dialog or inline, in the chat channel) that the user has been kicked, so they know they are no longer in the room.

(Mon, 09/26/2011 - 21:55  |  27 comments)


vixx's picture
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Game chat is IRC

vixx's picture
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i'll add to that it, it is parred down irc in game and up until now there wasnt really a need to kick people very often, so thats probably why there are limited messages in game.

You want to be able to distinguish between a ping timeout when chat drops out, or whether its an actual kick from a channel.

I guess the trick is to not get kicked :)

Ayelis's picture
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In IRC, when you are kicked, most of the time you receive a reason. You get no reason, here. You don't know when you're disconnected for any reason (until the client crashes, which, btw, is still an issue. I saw another feedback message wherein they said they had that problem, but it got resolved. Guess what.)

Anyhow, as an IRC client, the FoldIt client is definitely not a good IRC client. So I say; why even have it! Remove it altogether! Tell people when they download that they should get IRC for the full experience. xD

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To remove the game chat client from the game is to cause everyone to:

* download an additional program, and
* learn the intricacies of IRC (many of us have zero experience at it), and
* have to continuously toggle back and forth between the game window and the IRC window.

The first is an unnecessary waste of hard drive space. The second asks for many players to learn *two* strange, new things at once. The third makes it extremely inconvenient to talk to others in real time about what is currently going on in their game.

Keep it simple. The game chat client works for everyone. Anyone who wants more and has the experience can also use an IRC client and log into game chat at 128.95.1.227.

Ayelis's picture
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Topic: General » Crash/Hang
Type: Suggestion » Bug

It works for everyone until it stops working for everyone. My "remove the chat client" suggestion was in jest, in parody of the saying "If you don't have anything nice to say, don't say it at all". Well, if the chat client isn't going to be nice to you, don't have it at all.

Not having notifications telling you that you have been disconnected, or buttons that let you reconnect, that's not nice. After you've been disconnected and you try to send a message and the whole game client crashes? That seems like a HIGH PRIORITY STOP ERROR BUG to me, rather than a LOW PRIORITY SUGGESTION.

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Topic: Crash/Hang » Game: Social
Type: Bug » Suggestion

You opened the Feedback for lack of notification, that's a "Suggestion".

There are already Feedback items for the "chat causing crash" issue.

Ayelis's picture
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Lack of Notification and/or lack of disabling chat features prompts the User to imagine they are still IN CHAT and nothing is wrong. When they attempt to type something, assuming they are still in chat, they get a stop error. It's a suggestion regarding a bug. It's also a suggestion that prevents a potential stop error. So perhaps the priority should be higher.

vixx's picture
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No the priority shouldnt be higher. It is less important than other things.

Seriously, you are making a mountain out of a mole hill.

The chat has an 180 second ping timeout.
A lot of people have no issues with in game chat.
Some others do,often tied to the quality of their internet connection.

A ping timeout isnt a bug.

A better suggestion would be to enquire whether it is possible to increase the timeout to 360 seconds. For those people who do experience it.

Until then, people can choose to use an IRC client... if it bothers them that much.

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You get a warning before being kicked, ignore the warning and an OP will kick you.

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The priority on this should be low. Please do not change it again.

The vast majority of people never even deal with being kicked from a channel, and when they do, it isn't that big of a deal, so this isn't a priority for us. We have many other issues to worry about which are relatively much more important.

The in-game client is certainly lacking in a lot of areas, but it serves the important role of introducing new players to the community. The vast majority of players would not go through the trouble of finding an external IRC client to connect to our chat if they weren't already a part of it by default. The in game IRC client helps connect everyone to the community, without having to download external tools.

If you think the in-game client isn't enough for you, please use another client. There are a lot of good and easy to use clients out there that take full advantage of IRC's features.

Ayelis's picture
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I've had plenty of people suggest IRC but I've had more problems with connecting to Fold.it via IRC than anything else.

Right now I'm banned from connecting to my group channel, and the website hasn't been able to fix that for me. Case in point.

I understand the PC at my workplace constantly experiences ping timeouts. I blame it on the ISP but I cannot change the ISP since it is my workplace. That's my boss's jurisdiction. So I just have to put up with it?

I hereby formally suggest to increase the ping timeout to 360 seconds. :(

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On your profile page under the "edit settings" and then under the heading "IRC" there is a checkbox "Fix IRC group chat permissions"....ensure that that is checked and then save.
That generally resolves issues with group chat.
Your group manager/admin should be able to remove any ban you have received by your group.

As for your workplace issue, yep I guess you do.
Your employers internet, isnt really a foldit issue.

Ayelis's picture
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Frontier is a fairly large ISP, as far as ISPs go. If Fold.it had singled you out due to your ISP and/or its problems with high ping back when you joined, what would you have done? You certainly wouldn't be commenting on all these posts. You probably wouldn't even use it anymore.

Should fold.it actively turn people away due to their ISP? (AOL is fine to turn away. Who likes AOL anyway!) But you know what I mean.

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Ayelis,

Stop being so arrogant and assuming things.

I used to play this using dial up ..New Zealand Dialup.

I would get disconnected every 4 hours, I seldom if ever, could get in game chat.
I could not play any of the bigger sized puzzles. Even the smaller ones were very slow to play.

In spite of that, I managed to achieve a global ranking of #42 at one point.
After 18 months I got Broadband...we have some of the crappiest and over priced broadband in the world..
Then I upgraded my computer, from a single core to a dual core
I have now bought an even faster computer.

If anyone knows about the frustrations that can occur within the game..its me.

Foldit isnt singling you out..now you are being pathetic.

When you play this game on a dialup connection with a 1.8Ghz single core comp with 500MB ram like I did...then you would have something to complain about

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The point is this.

I can connect to Fold.it Chat with an Android Phone, not a very good one at that, and have no connection problems, ever.

For comparison, vixx;
My particular model of Android Phone:
800 MHz single core.
256MB ram.
3G, Depending on reception, it's fairly faster than Satellite Internet.

The machine I'm having TROUBLE on?
DUAL core, 3ghz + 3ghz. SEVEN TIMES BETTER on the ghz count alone, assuming no performance increase at all from separating the cores.
FOUR GB ram. SIXTEEN TIMES BETTER than the Android which gives me no problem at all.
75Mbps connection. ONE HUNDRED TIMES FASTER than my cell phone.

vixx, your argument is invalid.

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None of which is relevant to connection problems.

Getting kicked from a channel is a behavior problem.

Ayelis's picture
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A: that's true.
B: it's still relevant.

Getting kicked from a channel, losing connection to channel, my main point is: There are NO indicators for IRC status, at all, in the "fake little IRC room" built into Fold.it.
Should I have said that in the OP? Too late since there are no edit buttons. Which will be my next feedback.

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Getting kicked from a channel is ONLY a behavior problem. Getting BANNED from a channel is an even worse offense. Do you really NOT want people to know that they've been kicked or banned, or what they've been kicked/banned for? They'll just assume their client crashed, fold.it is buggy, start it up again, and do the exact same thing, a second, third, thousandth time. You're not thinking about this too hard, are you?

How do people even GET these 'consultant' achievements? Who do you have to kill around here to get your features and suggestions taken seriously instead of down-voted? ALL. THE. TIME.

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Type: Suggestion » Question

I have been using IceChat recently (since so many people suggested IRC) and have figured out the problem. IceChat had the same exact problems, giving a fairly distinct error message, which I googled.

After following the advice on the following page;
http://www.icechat.net/forums/index.php?action=printpage;topic=343.0

...and changing one single setting, IceChat worked FLAWLESSLY. As flawlessly as my underpowered Android phone. I actually call it (Samsung Transform) a dumbphone because it's not really good at anything. Can't even run Flash, bless it's heart, but somehow, it can manage to stay CONNECTED TO FOLD.IT better than FOLD.IT ITSELF.

Snerf, on that forum, says: "Also, try enabling Server lag for the servers, which sends out a command every 3 minutes to the server, sort of a keep alive. You open the server editor for each server and select "Show Server Lag in Console" under startup options."

You mean... Fold.it doesn't send out keep-alive pings? To keep itself in chat?

Devs, I ask you... WHY? Don't you think this is offputting to new users? Are a few pings gonna kill your bandwidth in a way that uploading a billion screenshots is not?

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After you're done trying to impress everyone that you have an Android phone (not working, so stop), please go read the thread on Increased Bandwidth. The data from Fold.It down to the clients has increased dramatically - and you want them to add to that?

I would suggest that a crappy internet connection is the problem - I can have an IRC client and the Fold.it client open for weeks and never lose chat/IRC connection.

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75Mbps connection. Android: Who cares. Way to focus on the wrong thing.

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ayelis you are like a parrot.
My argument?...your the one doing the stirring

Up until people like you arrived on the scene to play this game, there was no need to kick people..it was an extremely rare occurrance..in game messages have never been needed.

I also use icechat, mibbit, xchat and have never had any issues with them.

If you have such serious issues with things and the people who play..maybe another game would be more suited to you

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No, no, this reply still irks me. Let me put it more succinctly.

Open a new tab. Navigate to http://fold.it/portal/feedback .

Now for each and every piece of feedback, fill in the Mad-Libs below;
"Up until people like [Submitter] arrived on the scene to play this game, there was no need to [Title]."

That puts it much more succinctly. Thanks for playing "Feedback Section", vixx. Have a nice day.

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Vixx;

1: I thought I was just being disconnected, not kicked. In fact, I can't verify as I've ever been kicked. I seem to only be having connection problems. Have I been kicked? How would I know? I don't even get connection problem disconnect notices, let alone kick notices. But that's another piece of feedback. Notice the OP: "So they know they are no longer in the room". That's really at the heart of it. Letting the user know what's up.

2: Up until Rosa Parks, there was no need for African Americans to sit in the front of the bus. It had never been needed. "People like you". Nice.

3: I don't have issues with people who play. People who play are nice and entertain my wacky theories.

4: If I have issues with "things", then nothing would be more suited to me, would it? Might as well KBO, eh?

5: Okay, so barring those two options, using your logic, I have beef with this feedback section. Maybe that's the case. Let's think about it. Why am I here? First of all, there's an achievement system urging me to come here and think up some constructive feedback. Scratch that. It's an achievement system. Think up *any and every* feedback - until I get the achievement. Add that with my extensive background in Game Design and Game Testing and IT and Quality Assurance, and what you've got is a machine who will find every "kink in the protein" of this game, this website, this entire user experience, no atom left un-wiggled. Until I have the achievement. What else are achievements for? But that's another piece of feedback too.

Is there anything wrong with my motives? Do you have issues with me? Do other people? Maybe "People like you" should all check.

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The long and short of it;

I'm new to your community. As someone who is new to a community of people, I am partially defensive. No, more defensive than that. Think "Paranoid".

Now, I experience game crashes. Who knows why they are happening, but they are happening when I type words. Does that mean connection problems? Wait, think "Paranoid". Did I get kicked? Did I say something crazy and get kicked? How would I know?

I'll log back in. Chat chat chat, fold fold fold, multitask, chat, crash. Oh, did I get kicked again? Or did the game crash for some other reason? I didn't think I said something crazy. But "Paranoid", right? So.

Well, how about I try to go back into that chatroom and say something crazy in an attempt to purposely get kicked. Crash! Did I get kicked? Did I just have another connection problem? No, "Paranoid", right, I got kicked right?

Let's see if I can get an admin to kick me for no reason.
Ayelis: "Hey admin, you'll kick me so I can test out this Stop Error I keep getting, won't you?"
vixx: "No."
Ayelis: "Okay, whatever."

Maybe I should post some feedback to the *feedback* section about this "Kick" problem. Well, I *assume* it's a kick problem. It's definitely a crash problem. But it happened after I said something crazy because I'm always saying crazy things. I wouldn't call them kick-worthy things. Except for that last thing, sure... So it's probably a kick problem. Then again I multitask all the time so... No. "Paranoid". Okay, Kick problem it is. *posts feedback*

And thus, the birth of this thread.

Joined: 04/19/2009

Ayelis -

Please try to remember - you are playing a free game, with volunteer mods in global.

Yes, there are many things that could use improvement. It would be great if you could take a deep breath, and think of how you might contribute to the game & the community, other than endless suggestions and defenses about what's wrong (those of us who have been here for a long time are already pretty much aware of them, which is why there are hundreds of feedbacks).

You may not realize it, but the Baker Labs are very small, with limited financial resources and personnel. Most folders understand that, are happy to see the changes that do get made - and they do - over time.

Re vixx: until global chat was overwhelmed with new players a couple weeks ago, vixx wasn't even a global mod. She was shanghaied the first night - put in some 16 hour days - used up most of her extremely expensive NZ data limit for the month - and did an incredible job, to boot. The community owes her a big thanks for her willingness to deal with all of the newcomers - including those who managed to get themselves kicked for offensive behavior in global chat, of which you were one.

With those thoughts in mind - it would be better for all of us - you included - if you took some time to acclimate yourself to the realities about the labs, the game, and the global chat. We'd all like perfect - I know that I would - but it is what it is, so most of us spend our time folding, or actually contributing something (like modding, building wiki pages, scripting, etc), and post feedbacks when necessary. It would be great if you became one of the contributors, rather than just another critic.

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I am locking this thread. The thread has shifted from discussion to an argument about unrelated things. The established Foldit community plays a very large role in it's own governance, and they have done a good job at this. You will not be kicked unless you are doing something inappropriate, such as spamming, using foul language, or the like - and you will normally be given a warning first. Our OPs will not randomly kick people.

We will look into adding IRC status indicators if we are able to resolve higher priority issues, and have some extra time.

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