Error reading heatmap

Case number:845829-990090
Topic:Crash/Hang
Opened by:steveB
Status:Open
Type:Bug
Opened on:Thursday, July 28, 2011 - 17:15
Last modified:Friday, July 29, 2011 - 19:22

Once again I cannot download the client. This morning the update loaded fine, thisafternoon another update won't load, and starting #442 gives the above error message

(Thu, 07/28/2011 - 17:15  |  6 comments)


beta_helix's picture
User offline. Last seen 3 days 4 hours ago. Offline
Joined: 05/09/2008
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Topic: General » Crash/Hang
Type: Suggestion » Bug

sorry steveB, we'll try to figure out why this keeps happening to you!

B_2's picture
User offline. Last seen 4 years 20 weeks ago. Offline
Joined: 11/29/2008
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I'm getting the same error loading 442 - every time. WinXP

jflat06's picture
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Joined: 09/29/2010
Groups: Window Group

Have you updated?

B_2's picture
User offline. Last seen 4 years 20 weeks ago. Offline
Joined: 11/29/2008
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Updated?

I tried to open 442.

B_2's picture
User offline. Last seen 4 years 20 weeks ago. Offline
Joined: 11/29/2008
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I get it - this is one of those puzzles that won't work unless you are on a new release of the software.

Do you send notifications to the clients for that? I never close and restart the Fold.It client unless it crashes, it might run for weeks. There must be a better way to push notification of updates to the clients than having to restart to find one.

Joined: 06/17/2010

Q: That install pack we can download from site (not via autoupdate) is always current? Mabye easier is downlod it using any download manager and install? AFIK what way user is not losing any settings/saves.

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