Wrong result score

Case number:671071-986142
Topic:Game: Other
Opened by:mat747
Status:Closed
Type:Bug
Opened on:Saturday, May 16, 2009 - 16:30
Last modified:Monday, June 29, 2009 - 17:36

Wrong result score

My result score for puzzle 144 is wrong.
I have a screen shot showing my score is higher then the result and a game save file.
The result score given to me is from about an hour or more before the downtime for maintenance and about the same time the score list had also stopped updating.
I would be happy to send any details or files to help fix this error.

(Sat, 05/16/2009 - 16:30  |  11 comments)


csohad's picture
User offline. Last seen 21 weeks 3 days ago. Offline
Joined: 06/04/2008
Groups: None

Mat,
I once had this error, and it is probably related to losing connection to the servers.
I always double check that my score is updated on the server using the fold.it web site.
Won't help for this time but maybe for other times...

mat747's picture
User offline. Last seen 2 years 16 weeks ago. Offline
Joined: 10/15/2008
Groups: Void Crushers

Thanks csohad for the suggestion.
But I did check the foldit website at that time and it was not updating too.

Joined: 12/14/2008

I have a score problem too.

My score on 146: Rosetta decoy 9 isn't updated. I already have 10456 made today. It stands so on the website, too. But in game, it shows the old score, and also in my apps choose puzzle page.
After the app crashed half a hour ago, I was back on #24 until I did restore very best. But nobody sees it, everybody else sees me on #24.

I can also not upload any screenshots. Solutions work, though.

Joined: 12/14/2008

Silverfairy also has the old scores on her app

Joined: 12/14/2008
Topic: Biochem » Server

stting server

steveB's picture
User offline. Last seen 2 years 11 weeks ago. Offline
Joined: 01/08/2009
Groups: Void Crushers

I have the same - incorrect scores on my current game scoreboards.

Madde's picture
User offline. Last seen 3 years 9 weeks ago. Offline
Joined: 05/29/2008
Groups: Void Crushers

The in-game solo scores of 145 aren't up to date, too.

Joined: 05/03/2009
Groups: Contenders

As with Madde, 145 has problems too. I've just got 2 points, which is instantly reflected on the web solo scores, but ingame is woefully behind. Seems I'm sending updates correctly, but not receiving.

admin's picture
User offline. Last seen 5 weeks 2 days ago. Offline
Joined: 11/10/2007
Groups: vi users
Status: Open » Closed

The score updates have been fixed. Thank you for letting me know.

admin's picture
User offline. Last seen 5 weeks 2 days ago. Offline
Joined: 11/10/2007
Groups: vi users
Topic: Server » Game: Other
Status: Closed » Open

This seems to be a larger issue now. If you are experiencing score problems, please upload your log.txt! We have an idea of what the problem might be, but not certainty.

admin's picture
User offline. Last seen 5 weeks 2 days ago. Offline
Joined: 11/10/2007
Groups: vi users
Status: Open » Closed

This was a communication bug and has been fixed.

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