group chat - old problem

Case number:845818-986012
Topic:Game: Social
Opened by:LennStar
Status:Closed
Type:Bug
Opened on:Friday, April 24, 2009 - 18:50
Last modified:Friday, January 6, 2012 - 22:03

The group chat of SETI.Germany is still broken and reset doesn't work. Tried it several times in the last weeks. Could not test much, because there are only 3 active players.
Now I had Susanne in global chat and its broken for her, too.
There stands only my name (i) (even if Susanne is online) for a second and then it is always 0 players online.

(Fri, 04/24/2009 - 18:50  |  9 comments)


Joined: 10/23/2008
Groups: None

I am STILL having this problem and have had it for 4 or 5 weeks. It was broke BEFORE the other feedback which described this problem and NEVER was fixed, even though declared do but the other record. I just haven't had time to report it.
When I initially get on, I hover over the "info" blue circle with "!" (exclaimation point) in it, I see myself and others on my team (which is VOID CRUSHERS, by the way) for 1 or 2 seconds, then all our names disappear.
I wonder if my (our) IRC key is properly registered to authorize us for our group. I went thru the "fix IRC permission" procedure in the Q & A, but that does NOT fix it either.

Please fix this.

Thanks,
Icecubey1971

Judecca's picture
User offline. Last seen 51 weeks 6 hours ago. Offline
Joined: 05/09/2008
Groups: None

icecubey1971, It's more likely you're still not on the access list for #voidcrushers. You can check this on IRC with the command "/msg chanserv access #voidcrushers list" and "/mode #voidcrushers b" to see if a failed join put you on the (up to)2 hour ban list.

Only thing I can think of is leaving and rejoining the group, You could PM the group manager and arrange a good time to leave/rejoin so that there's less time you have to spend waiting to get approved and being temporarily unable to work on your current solutions

If you suspect it is sending the wrong identify key or trying to join the wrong room, visit https://fold.it/portal/comm/whoami_csv and compare your identify key(should be right after your nickname) and the group channel name(last value) to the ones on your profile page. that seems to be the URL the game gets all that identity info from when logging in. I can't think of a reason why they wouldn't match though....

Judecca's picture
User offline. Last seen 51 weeks 6 hours ago. Offline
Joined: 05/09/2008
Groups: None

Lennstar, I don't see you on the access list for SETI.Germany's chat room
Have you tried going to http://fold.it/portal/user/me/edit/IRC and checking off Fix IRC Group Chat Permissions and pressing submit. It may fix the problem, but could take up to 2 hours to take effect as unsuccessful attempts to join the room can ban you until an even GMT hour when they are cleared. So... I would try it before signing on to the game and making another unsuccessful connection

Joined: 12/14/2008

Doesn't work, even with 2 full hours before and after resetting. Tried it again several times today.

Judecca's picture
User offline. Last seen 51 weeks 6 hours ago. Offline
Joined: 05/09/2008
Groups: None

I guess the fix permission button is still just for show. had to at least try. The way we fixed those chat permission problems at AHAP was to have the affected user leave the group and rejoin, and then I would approve their request to join and remove the ban in the room.

I would suggest you try leaving and rejoining just befor an even hour GMT or befor you log in for the day to avoid the annoying bans. It looks like you're in an open group so that should save you the trouble of waiting for a group admin/founder to approve you.

Hope that works, I know it's a real pain not being able to get into group chat. I've screwed up identifying on IRC and was banned from AHAP a few times befor I learned the command "/msg ChanServ UNBAN #roomname". which unfortunately, only works if your a group admin and using IRC...

Joined: 10/23/2008
Groups: None

If I drop and rejoin, do I lose all my group points ??? I really don't want that to happen.
Thanks,
Icecubey1971

Judecca's picture
User offline. Last seen 51 weeks 6 hours ago. Offline
Joined: 05/09/2008
Groups: None

Leaving and rejoining shouldn't affect you or your group's previous scores. I think once the scores and ranks are calculated they don't change.

Joined: 12/14/2008

Group rejoin works.

icecubey: What do you mean with roup points?

spmm's picture
User offline. Last seen 1 day 3 hours ago. Offline
Joined: 08/05/2010
Groups: Void Crushers
Status: Open » Closed

closed, resolved, implemented or no votes, comments since 2009

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