After last Update it crashes when trying to load evolving solution

Case number:845829-985927
Topic:Crash/Hang
Opened by:aendgraend
Status:Closed
Type:Bug
Opened on:Thursday, April 9, 2009 - 22:47
Last modified:Friday, April 24, 2009 - 16:38

After the last Update - which i find a good one by the way - whenever i try to load another Teammates Solution and do some evolving the Game crashes with the Error Message "Foldit has recognized a Problem and needs to be ended". Screenshot attached, unfortunately (at least for you i guess) in German language...
I know another Teammate who has the same Issue. Can someone else confirm that?

What Data can i collect and submit to here to help finding the root cause? Every Feedback welcome

cheers
aendgraend

(Thu, 04/09/2009 - 22:47  |  22 comments)


Joined: 12/06/2008
Groups: Contenders

I can't upload any of my teammate's solutions. Foldit crashes and burns.

Joined: 12/14/2008

aendgraend, I could use and upload your puzzle.
Have you and Susanne used my solution? Then perhaps the error is on my side.

Madde's picture
User offline. Last seen 2 years 25 weeks ago. Offline
Joined: 05/29/2008
Groups: Void Crushers

I've had the same problem with shared solutions of puzzle 135 after the update (same error message as aendgraend). I couldn't find any error message in log.txt.
On puzzle 136 I tried to load a shared solution only once: no problem.

Joined: 05/09/2008
Groups: Void Crushers

I'm having the same problem after the update. I got this from the error box that pops up. Nothing in the log.txt.

AppName: foldit.exe AppVer: 0.0.0.0 ModName: game_library.dll
ModVer: 0.0.0.0 Offset: 0059874f

Joined: 11/20/2008
Groups: None

same problem here............

Joined: 11/08/2008
Groups: Contenders

I hear the bug might be related to the Windows version of the game at least.

Joined: 08/05/2008
Groups: SETI.Germany

I tried it with Windows XP in 32 and 64 bit Versions. All with latest Service Pack / Sec. Patches. It still crashes. I can download a Groupmates's Solution but cannot load and play that Solution => Foldit crahes.

Joined: 08/05/2008
Groups: SETI.Germany

"Load as Guide" works also (after Downloading), just "Load" doesn't work, not after downloading nor directly from shared Solutions.

Joined: 05/30/2008
Groups: Contenders

I can Download fine with a Mac.

Joined: 08/05/2008
Groups: SETI.Germany

Download works for me as well. Can you load it and play with the downloaded Solution Zed?

Joined: 05/30/2008
Groups: Contenders

Yes I can

Joined: 11/10/2007
Groups: Window Group

Is everyone updated to the latest version? Can someone tell me the name/description of a shared solution they are having trouble loading?

Joined: 11/20/2008
Groups: None

yes, latest version, working on windows btw.

I can't load any group solution (my group is AHAP)...
just fyi, this isn't about a problem with loading certain files, people who can't load group solutions aren't able to load any of them.

ferzle's picture
User offline. Last seen 2 years 29 weeks ago. Offline
Joined: 12/04/2007
Groups: None

Just happened to me twice in a row. Trying to load solution "8766" for puzzle 136 in group Another Hour Another Point. Haven't been successful since the new update.

I am on Windows XP.

Joined: 11/10/2007
Groups: Window Group

Ferzle, I was able to load that solution okay. Can you tell me the size of the solution file you have? I think it should be called 0001194148.ir_shared_solution.ir_solution.

Joined: 11/10/2007
Groups: Window Group

Okay, I think I see where this is coming from. Do you have relative score coloring on? Can you try turning it off and seeing if you can load the solutions?

Joined: 08/05/2008
Groups: SETI.Germany

Ok, I turned it off and could load another Solution. Then i turned it on again and uploaded it again, after evolving just 1 Point. That worked as well. I tried it with another Puzzle too - same Effect.

Now, that's curious...

Joined: 11/08/2008
Groups: Contenders

Well, the turning off of "relative score" seems to resolve the problem for me too.

This downgrades the bug to a level of an annoyance.

Joined: 11/10/2007
Groups: Window Group
Status: Open » Closed

You should be able to turn relative score coloring back on once you've loaded the solution. Thanks everyone for helping find this, it should be fixed in the next update.

Joined: 08/05/2008
Groups: SETI.Germany

is this the Way it will work in future? we need to turn relative score coloring off all the time to load another solution? or will this bug be fixed later? Or don't you regard it as a bug at all?

Joined: 12/14/2008

"or will this bug be fixed later?"

"it should be fixed in the next update."

reading makes the day a lot less complicated ;)

Joined: 11/10/2007
Groups: Window Group
Status: Closed » Closed

The update was posted, so marking as resolved.

Thanks for helping track this down!

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