Can't delete account

Case number:671076-985473
Opened by:Anonymous
Opened on:Thursday, February 19, 2009 - 13:30
Last modified:Wednesday, June 21, 2017 - 19:00

I cannot delete my account.

FAQ suggests:
Q: How do I delete my account?
A: Go to your homepage, click Edit Settings, then scroll down and press Delete.

There is no 'Delete' button.

(Thu, 02/19/2009 - 13:30  |  9 comments)

admin's picture
User offline. Last seen 1 day 18 hours ago. Offline
Joined: 11/10/2007
Groups: vi users
Topic: General » Server
Status: Open » Closed

I had disabled account deletion due to the possibility of site content being deleted when accounts were deleted. I have now re-enabled the functionality and you will be able to delete your account.


kasiapoleszak (not verified)
kasiapoleszak's picture
Groups: None

Brilliant, thanks.

Joined: 04/15/2012
Groups: Beta Folders
Status: Open » Closed

Should be closed.

Joined: 09/24/2012
Groups: Go Science
Status: Closed » Open

Sorry, I don't find the button "delete"

Joined: 05/26/2013
Groups: None

I'd like to delete my account too

Joined: 05/26/2013
Groups: None


LociOiling's picture
User offline. Last seen 3 hours 56 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

Sorry for the lack of response. As Bruno suggested in 2014, there is no "delete" button, even though it's still mentioned as the very last entry in the FAQ.

As an alternative, on "My Page", under Options -> Edit, you can change your user name and email address to something unrecognizable. I haven't tried this, but I suspect there might be a verification step involving the new email. If so, you might use a temporary address that some services provide.

I'll also ask the Foldit team to take a look. It's not clear to me why the delete button disappeared.

smortier's picture
User offline. Last seen 5 days 15 hours ago. Offline
Joined: 03/10/2016
Groups: None

Sorry for the delayed response.

Try heading to "My Page", then go to the "edit" section on the top right hand side. Scroll down to the bottom and hit the "delete" button. This *should* do the trick but if it doesn't please let me know.

I am able to go through this process but that could just be because I am an admin and have access to more. If you cannot, I'll address this with the team and fix it ASAP.

LociOiling's picture
User offline. Last seen 3 hours 56 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

I looked at "My Page", and there's no delete button. (Only "delete picture".) I think this feature is available only to admins.


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