Multi-Touch in Windows 10 Crashes Application

Case number:699969-2008970
Opened by:ArticulateHacker
Opened on:Wednesday, March 4, 2020 - 17:50
Last modified:Wednesday, March 4, 2020 - 17:50

Single touch works fine to rotate the objects on screen, but any multi-touch gesture causes the application to crash.

System Info:

OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.18363 N/A Build 18363
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
System Manufacturer: Dell Inc.
System Model: XPS 13 9380
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 142 Stepping 11 GenuineIntel ~2000 Mhz
BIOS Version: Dell Inc. 1.0.0, 11/28/2018
Total Physical Memory: 16,150 MB
Available Physical Memory: 9,760 MB
Virtual Memory: Max Size: 18,582 MB
Virtual Memory: Available: 11,211 MB
Virtual Memory: In Use: 7,371 MB

Crash Event:

Faulting application name: Foldit.exe, version:, time stamp: 0x5a540819
Faulting module name: KERNELBASE.dll, version: 10.0.18362.628, time stamp: 0x54734dee
Exception code: 0xe06d7363
Fault offset: 0x00113db2
Faulting process id: 0x1c2c
Faulting application start time: 0x01d5f24c757e120c
Faulting application path: C:\Program Files\Foldit\Foldit.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 6a68f67d-e65d-4d7c-9952-ce51dfa2117b
Faulting package full name:
Faulting package-relative application ID:

(Wed, 03/04/2020 - 17:50  |  0 comments)


Developed by: UW Center for Game Science, UW Institute for Protein Design, Northeastern University, Vanderbilt University Meiler Lab, UC Davis
Supported by: DARPA, NSF, NIH, HHMI, Amazon, Microsoft, Adobe, Boehringer Ingelheim, RosettaCommons