Crashes from stream, December 7 2018

Case number:845829-2006299
Topic:Crash/Hang
Opened by:S0ckrates
Status:Open
Type:Bug
Opened on:Saturday, December 8, 2018 - 08:32
Last modified:Thursday, December 13, 2018 - 18:58

Since I've gotten crashes on stream while I've recorded, I figured I owe it to the devs since I have the documentation of what happened in the form of my stream. If you don't have time to watch the whole thing, I've timestamped the crashes below, and uploaded the log.txt's as pastebins.
Mostly stemmed from pick sidechain shenanigans. Crash logs posted in order of appearance.
Recording located here https://www.twitch.tv/videos/346166194 (Goes away after 60 Days, but up to 60 second clips may be taken up until that time. Press Alt-X while the video player is focused to clip and edit.)
Crash 1: 1:09:47
https://pastebin.com/2bzRvwEM
Crash 2: 2:14:44
https://pastebin.com/33u6Qpgi
Crash 3: 2:21:48
https://pastebin.com/sWXaqFeL
Crash 4: 3:19:36
Part 1 https://pastebin.com/D86JsyF9
Part 2 https://pastebin.com/2WrhzF06
Part 3 https://pastebin.com/8CMaRJjN

Hope this helps the bug hunt!

(Sat, 12/08/2018 - 08:32  |  5 comments)


bkoep's picture
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Thanks, S0ckrates!

I wish we had this much detail for all crash reports! I've already reproduced crash #2, and have a good idea about crashes #1 and #3.

Crash #4 is a recurring bug that seems to pop up now and again in different places. Hopefully we'll be able to track that down as well.

S0ckrates's picture
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My pleasure! Honestly I apologize for not doing this sooner; On average I get about 2-4 crashes per stream but I've never actually extracted the logs until now. I'll definitely stay on top of these whenever I'm streaming moving forward.

bertro's picture
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Hi, just would like a clarification: "I wish we had this much detail for all crash reports!"

Is it the video part and/or the log.txt part that you wish you had in "this much details..." each time for crash reports?

Thanks

bkoep's picture
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In this case, both the video stream and the log.txt file were very helpful.

The log.txt file gave us an idea about which part of Foldit was broken, but it didn't tell us how it was broken. Without the video stream, it probably would have taken us a long time to figure out that the crash was related to cursor position.

bkoep's picture
User offline. Last seen 4 days 5 hours ago. Offline
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By the way, crashes #1-3 will only happen if your cursor is hovering over the rotamer cloud when you stop Pick Sidechains.

I have a fix that will be in the next release. But, in the mean time, you can avoid these crashes by moving your cursor off of the rotamer cloud before stopping the tool.

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