miscellaneous crashes, hard to reproduce.

Case number:845829-2006242
Topic:Crash/Hang
Opened by:LociOiling
Status:Open
Type:Bug
Opened on:Monday, November 26, 2018 - 19:55
Last modified:Wednesday, December 5, 2018 - 03:52

Since the summer 2018 updates, there seems to be a new set of crashes. The exact causes aren't clear, but they seem to strike more often during hand folding than when running a recipe. Some times moving a section with open cutpoints has caused a crash, sometimes just pulling on part of the protein is enough.

Under current versions of Windows 10, crashes cause the client to just disappear. The Foldit window closes without any additional dialog.

Use this feedback to add your crash. Tell us what you were doing when the crash occurred, including which puzzle you were working on, your wiggle power setting, and at least the general type of recipe you were using, if any.

Collecting some additional debugging information will help.

When a crash occurs, you'll often see one or more sets of "Unhandled Exception" messages in the Foldit log file, log.txt. The log file gets overwritten when you restart Foldit, so check it before restarting the client. The log file is located in c:\Foldit or wherever you've installed Foldit, so c:\Foldit\log.txt would be its typical path.

You can attach the complete log.txt to your feedback entry, or just copy the unhandled exception lines (using Notepad or the equivalent) and pasting them here.

Another possible source of information is debug.txt, which sometimes gets generated during a crash. This file summarizes the crash information. In theory, debug.txt is automatically sent to the Foldit server when you restart. In practice, most of the recent crashes don't seem to generate a debug.txt file. If you have a debug.txt, attach it to your posting. Be sure the debug.txt was from the most recent crash, since these files don't get deleted, and only get overwritten when there's a suitable crash.

(Mon, 11/26/2018 - 19:55  |  9 comments)


LociOiling's picture
User offline. Last seen 4 hours 29 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

Crash on puzzle 1602, running a remix recipe on low wiggle power. No debug.txt was generated. The following exception appears in log.txt:

UNHANDLED EXCEPTION
  1: no symbol (no line)
  2: no symbol (no line)
  3: no symbol (no line)
  4: no symbol (no line)
  5: no symbol (no line)
  6: no symbol (no line)
  7: no symbol (no line)
  8: no symbol (no line)
  9: no symbol (no line)
 10: no symbol (no line)
 11: no symbol (no line)
 12: no symbol (no line)
 13: no symbol (no line)
 14: no symbol (no line)
 15: no symbol (no line)
 16: no symbol (no line)
 17: no symbol (no line)
 18: no symbol (no line)
LociOiling's picture
User offline. Last seen 4 hours 29 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

This time on 1603, just moving something with open cutpoints, low wiggle power.

  1: interactive::application::actions::cart::ActionCartPull::pull_down +139 bytes (no line)
  2: boost::detail::function::void_function_obj_invoker3,boost::_bi::list4,boost::_bi::value,boost::arg<1>,boost::_bi::value > >,void,interactive::gui::Point2D const &,int,bool>::invoke +25 bytes (no line)
  3: boost::function3::operator() +129 bytes (no line)
  4: interactive::gui::EventHandler::on_mouse_down +90 bytes (no line)
  5: interactive::gui::TopLevel::on_mouse_down +209 bytes (no line)
  6: interactive::guiwrapper::GUIWrapper::generic_mouse_button_func +412 bytes (no line)
  7: boost::detail::function::void_function_obj_invoker0,boost::_bi::list5,boost::_bi::value,boost::_bi::value,boost::_bi::value,boost::_bi::value > >,void>::invoke +27 bytes (no line)
  8: boost::function0::operator() +120 bytes (no line)
  9: interactive::guiwrapper::GUIWrapper::enqueue_event +76 bytes (no line)
 10: interactive::guiwrapper::win32::Win32Wrapper::win_mouse_button_func +179 bytes (no line)
 11: interactive::guiwrapper::win32::Win32Wrapper::WndProc +1153 bytes (no line)
 12: AddClipboardFormatListener +1179 bytes (no line)
 13: DispatchMessageW +2426 bytes (no line)
 14: CallWindowProcW +141 bytes (no line)
 15: glDebugEntry +3687 bytes (no line)
 16: AddClipboardFormatListener +1179 bytes (no line)
 17: DispatchMessageW +2426 bytes (no line)
 18: DispatchMessageW +558 bytes (no line)
 19: DispatchMessageA +16 bytes (no line)
 20: interactive::guiwrapper::win32::Win32Wrapper::start +389 bytes (no line)
 21: interactive::application::interactive_main +2622 bytes (no line)
 22: game::application::game_main +1321 bytes (no line)
 23: library_main +21 bytes (no line)
 24: no symbol (no line)
 25: no symbol (no line)
 26: no symbol (no line)
 27: BaseThreadInitThunk +36 bytes (no line)
 28: RtlValidSecurityDescriptor +284 bytes (no line)
 29: RtlValidSecurityDescriptor +234 bytes (no line)
LociOiling's picture
User offline. Last seen 4 hours 29 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

This time on 1603, just moving something with open cutpoints, low wiggle power.

  1: interactive::application::actions::cart::ActionCartPull::pull_down +139 bytes (no line)
  2: boost::detail::function::void_function_obj_invoker3,boost::_bi::list4,boost::_bi::value,boost::arg<1>,boost::_bi::value > >,void,interactive::gui::Point2D const &,int,bool>::invoke +25 bytes (no line)
  3: boost::function3::operator() +129 bytes (no line)
  4: interactive::gui::EventHandler::on_mouse_down +90 bytes (no line)
  5: interactive::gui::TopLevel::on_mouse_down +209 bytes (no line)
  6: interactive::guiwrapper::GUIWrapper::generic_mouse_button_func +412 bytes (no line)
  7: boost::detail::function::void_function_obj_invoker0,boost::_bi::list5,boost::_bi::value,boost::_bi::value,boost::_bi::value,boost::_bi::value > >,void>::invoke +27 bytes (no line)
  8: boost::function0::operator() +120 bytes (no line)
  9: interactive::guiwrapper::GUIWrapper::enqueue_event +76 bytes (no line)
 10: interactive::guiwrapper::win32::Win32Wrapper::win_mouse_button_func +179 bytes (no line)
 11: interactive::guiwrapper::win32::Win32Wrapper::WndProc +1153 bytes (no line)
 12: AddClipboardFormatListener +1179 bytes (no line)
 13: DispatchMessageW +2426 bytes (no line)
 14: CallWindowProcW +141 bytes (no line)
 15: glDebugEntry +3687 bytes (no line)
 16: AddClipboardFormatListener +1179 bytes (no line)
 17: DispatchMessageW +2426 bytes (no line)
 18: DispatchMessageW +558 bytes (no line)
 19: DispatchMessageA +16 bytes (no line)
 20: interactive::guiwrapper::win32::Win32Wrapper::start +389 bytes (no line)
 21: interactive::application::interactive_main +2622 bytes (no line)
 22: game::application::game_main +1321 bytes (no line)
 23: library_main +21 bytes (no line)
 24: no symbol (no line)
 25: no symbol (no line)
 26: no symbol (no line)
 27: BaseThreadInitThunk +36 bytes (no line)
 28: RtlValidSecurityDescriptor +284 bytes (no line)
 29: RtlValidSecurityDescriptor +234 bytes (no line)
LociOiling's picture
User offline. Last seen 4 hours 29 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

Puzzle 1603 again, just closing a cutpoint...

UNHANDLED EXCEPTION
  1: interactive::application::actions::cart::ActionCartPull::pull_down +139 bytes (no line)
  2: boost::detail::function::void_function_obj_invoker3,boost::_bi::list4,boost::_bi::value,boost::arg<1>,boost::_bi::value > >,void,interactive::gui::Point2D const &,int,bool>::invoke +25 bytes (no line)
  3: boost::function3::operator() +129 bytes (no line)
  4: interactive::gui::EventHandler::on_mouse_down +90 bytes (no line)
  5: interactive::gui::TopLevel::on_mouse_down +209 bytes (no line)
  6: interactive::guiwrapper::GUIWrapper::generic_mouse_button_func +412 bytes (no line)
  7: boost::detail::function::void_function_obj_invoker0,boost::_bi::list5,boost::_bi::value,boost::_bi::value,boost::_bi::value,boost::_bi::value > >,void>::invoke +27 bytes (no line)
  8: boost::function0::operator() +120 bytes (no line)
  9: interactive::guiwrapper::GUIWrapper::enqueue_event +76 bytes (no line)
 10: interactive::guiwrapper::win32::Win32Wrapper::win_mouse_button_func +179 bytes (no line)
 11: interactive::guiwrapper::win32::Win32Wrapper::WndProc +1153 bytes (no line)
 12: AddClipboardFormatListener +1179 bytes (no line)
 13: DispatchMessageW +2426 bytes (no line)
 14: CallWindowProcW +141 bytes (no line)
 15: glDebugEntry +3687 bytes (no line)
 16: AddClipboardFormatListener +1179 bytes (no line)
 17: DispatchMessageW +2426 bytes (no line)
 18: DispatchMessageW +558 bytes (no line)
 19: DispatchMessageA +16 bytes (no line)
 20: interactive::guiwrapper::win32::Win32Wrapper::start +389 bytes (no line)
 21: interactive::application::interactive_main +2622 bytes (no line)
 22: game::application::game_main +1321 bytes (no line)
 23: library_main +21 bytes (no line)
 24: no symbol (no line)
 25: no symbol (no line)
 26: no symbol (no line)
 27: BaseThreadInitThunk +36 bytes (no line)
 28: RtlValidSecurityDescriptor +284 bytes (no line)
 29: RtlValidSecurityDescriptor +234 bytes (no line)
LociOiling's picture
User offline. Last seen 4 hours 29 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

Puzzle 1603 again, just closing a cutpoint...

UNHANDLED EXCEPTION
  1: interactive::application::actions::cart::ActionCartPull::pull_down +139 bytes (no line)
  2: boost::detail::function::void_function_obj_invoker3,boost::_bi::list4,boost::_bi::value,boost::arg<1>,boost::_bi::value > >,void,interactive::gui::Point2D const &,int,bool>::invoke +25 bytes (no line)
  3: boost::function3::operator() +129 bytes (no line)
  4: interactive::gui::EventHandler::on_mouse_down +90 bytes (no line)
  5: interactive::gui::TopLevel::on_mouse_down +209 bytes (no line)
  6: interactive::guiwrapper::GUIWrapper::generic_mouse_button_func +412 bytes (no line)
  7: boost::detail::function::void_function_obj_invoker0,boost::_bi::list5,boost::_bi::value,boost::_bi::value,boost::_bi::value,boost::_bi::value > >,void>::invoke +27 bytes (no line)
  8: boost::function0::operator() +120 bytes (no line)
  9: interactive::guiwrapper::GUIWrapper::enqueue_event +76 bytes (no line)
 10: interactive::guiwrapper::win32::Win32Wrapper::win_mouse_button_func +179 bytes (no line)
 11: interactive::guiwrapper::win32::Win32Wrapper::WndProc +1153 bytes (no line)
 12: AddClipboardFormatListener +1179 bytes (no line)
 13: DispatchMessageW +2426 bytes (no line)
 14: CallWindowProcW +141 bytes (no line)
 15: glDebugEntry +3687 bytes (no line)
 16: AddClipboardFormatListener +1179 bytes (no line)
 17: DispatchMessageW +2426 bytes (no line)
 18: DispatchMessageW +558 bytes (no line)
 19: DispatchMessageA +16 bytes (no line)
 20: interactive::guiwrapper::win32::Win32Wrapper::start +389 bytes (no line)
 21: interactive::application::interactive_main +2622 bytes (no line)
 22: game::application::game_main +1321 bytes (no line)
 23: library_main +21 bytes (no line)
 24: no symbol (no line)
 25: no symbol (no line)
 26: no symbol (no line)
 27: BaseThreadInitThunk +36 bytes (no line)
 28: RtlValidSecurityDescriptor +284 bytes (no line)
 29: RtlValidSecurityDescriptor +234 bytes (no line)
LociOiling's picture
User offline. Last seen 4 hours 29 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

Crash on 1604, high wiggle power, guess I accidentally pulled on something?

UNHANDLED EXCEPTION
  1: interactive::application::actions::cart::ActionCartPull::pull_down +139 bytes (no line)
  2: boost::detail::function::void_function_obj_invoker3,boost::_bi::list4,boost::_bi::value,boost::arg<1>,boost::_bi::value > >,void,interactive::gui::Point2D const &,int,bool>::invoke +25 bytes (no line)
  3: boost::function3::operator() +129 bytes (no line)
  4: interactive::gui::EventHandler::on_mouse_down +90 bytes (no line)
  5: interactive::gui::TopLevel::on_mouse_down +209 bytes (no line)
  6: interactive::guiwrapper::GUIWrapper::generic_mouse_button_func +412 bytes (no line)
  7: boost::detail::function::void_function_obj_invoker0,boost::_bi::list5,boost::_bi::value,boost::_bi::value,boost::_bi::value,boost::_bi::value > >,void>::invoke +27 bytes (no line)
  8: boost::function0::operator() +120 bytes (no line)
  9: interactive::guiwrapper::GUIWrapper::enqueue_event +76 bytes (no line)
 10: interactive::guiwrapper::win32::Win32Wrapper::win_mouse_button_func +179 bytes (no line)
 11: interactive::guiwrapper::win32::Win32Wrapper::WndProc +1153 bytes (no line)
 12: AddClipboardFormatListener +1179 bytes (no line)
 13: DispatchMessageW +2426 bytes (no line)
 14: CallWindowProcW +141 bytes (no line)
 15: glDebugEntry +3687 bytes (no line)
 16: AddClipboardFormatListener +1179 bytes (no line)
 17: DispatchMessageW +2426 bytes (no line)
 18: DispatchMessageW +558 bytes (no line)
 19: DispatchMessageA +16 bytes (no line)
 20: interactive::guiwrapper::win32::Win32Wrapper::start +389 bytes (no line)
 21: interactive::application::interactive_main +2622 bytes (no line)
 22: game::application::game_main +1321 bytes (no line)
 23: library_main +21 bytes (no line)
 24: no symbol (no line)
 25: no symbol (no line)
 26: no symbol (no line)
 27: BaseThreadInitThunk +36 bytes (no line)
 28: RtlValidSecurityDescriptor +284 bytes (no line)
 29: RtlValidSecurityDescriptor +234 bytes (no line)
LociOiling's picture
User offline. Last seen 4 hours 29 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

Puzzle 1605, mutate script, low wiggle power.

UNHANDLED EXCEPTION
  1: game::application::GameApplication::check_group_status +93 bytes (no line)
  2: standalone::application::StandaloneApplication::restore_best_solution +464 bytes (no line)
  3: boost::detail::function::void_function_obj_invoker0,boost::_bi::list2,boost::_bi::value > >,void>::invoke +19 bytes (no line)
  4: boost::function0::operator() +120 bytes (no line)
  5: standalone::application::ActionStandaloneCallback::on_instant_run +78 bytes (no line)
  6: interactive::application::shared::ToolActionInstant::do_launch +81 bytes (no line)
  7: interactive::application::shared::ToolAction::launch +162 bytes (no line)
  8: interactive::application::shared::launch_action +49 bytes (no line)
  9: boost::detail::function::void_function_obj_invoker0),boost::_bi::list1 > > >,void>::invoke +27 bytes (no line)
 10: boost::function0::operator() +120 bytes (no line)
 11: interactive::gui::Button::generate_click +85 bytes (no line)
 12: boost::function0::operator() +120 bytes (no line)
 13: interactive::application::shared::HotkeyTable::execute +97 bytes (no line)
 14: standalone::application::StandaloneApplication::on_key_down +310 bytes (no line)
 15: boost::detail::function::void_function_obj_invoker1,boost::_bi::list2,boost::arg<1> > >,void,enum interactive::input::Key>::invoke +19 bytes (no line)
 16: boost::function1::operator() +123 bytes (no line)
 17: interactive::gui::EventHandler::on_key_down +90 bytes (no line)
 18: interactive::gui::TopLevel::on_key_down +215 bytes (no line)
 19: interactive::guiwrapper::GUIWrapper::generic_key_down_func +79 bytes (no line)
 20: boost::detail::function::void_function_obj_invoker0,boost::_bi::list2,boost::_bi::value > >,void>::invoke +16 bytes (no line)
 21: boost::function0::operator() +120 bytes (no line)
 22: interactive::guiwrapper::GUIWrapper::enqueue_event +76 bytes (no line)
 23: interactive::guiwrapper::win32::Win32Wrapper::win_key_func +576 bytes (no line)
 24: interactive::guiwrapper::win32::Win32Wrapper::WndProc +657 bytes (no line)
 25: AddClipboardFormatListener +1179 bytes (no line)
 26: DispatchMessageW +2426 bytes (no line)
 27: CallWindowProcW +141 bytes (no line)
 28: glDebugEntry +3687 bytes (no line)
 29: AddClipboardFormatListener +1179 bytes (no line)
 30: DispatchMessageW +2426 bytes (no line)
 31: DispatchMessageW +558 bytes (no line)
 32: DispatchMessageA +16 bytes (no line)
 33: interactive::guiwrapper::win32::Win32Wrapper::start +389 bytes (no line)
 34: interactive::application::interactive_main +2622 bytes (no line)
 35: game::application::game_main +1321 bytes (no line)
 36: library_main +21 bytes (no line)
 37: no symbol (no line)
 38: no symbol (no line)
 39: no symbol (no line)
 40: BaseThreadInitThunk +36 bytes (no line)
 41: RtlValidSecurityDescriptor +284 bytes (no line)
 42: RtlValidSecurityDescriptor +234 bytes (no line)
LociOiling's picture
User offline. Last seen 4 hours 29 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

Puzzle 1603, clicking on the cancel button to stop a recipe.

UNHANDLED EXCEPTION
  1: interactive::application::shared::ToolApplication::stop_tool_thread +81 bytes (no line)
  2: standalone::application::macro::MacroScriptRunnerAction::on_cancel +110 bytes (no line)
  3: boost::function0::operator() +120 bytes (no line)
  4: interactive::gui::Button::generate_click +85 bytes (no line)
  5: interactive::gui::Button::on_mouse_up +90 bytes (no line)
  6: interactive::gui::TopLevel::on_mouse_up +142 bytes (no line)
  7: interactive::guiwrapper::GUIWrapper::generic_mouse_button_func +497 bytes (no line)
  8: boost::detail::function::void_function_obj_invoker0,boost::_bi::list5,boost::_bi::value,boost::_bi::value,boost::_bi::value,boost::_bi::value > >,void>::invoke +27 bytes (no line)
  9: boost::function0::operator() +120 bytes (no line)
 10: interactive::guiwrapper::GUIWrapper::enqueue_event +76 bytes (no line)
 11: interactive::guiwrapper::win32::Win32Wrapper::win_mouse_button_func +179 bytes (no line)
 12: interactive::guiwrapper::win32::Win32Wrapper::WndProc +1153 bytes (no line)
 13: AddClipboardFormatListener +1179 bytes (no line)
 14: DispatchMessageW +2426 bytes (no line)
 15: CallWindowProcW +141 bytes (no line)
 16: glDebugEntry +3687 bytes (no line)
 17: AddClipboardFormatListener +1179 bytes (no line)
 18: DispatchMessageW +2426 bytes (no line)
 19: DispatchMessageW +558 bytes (no line)
 20: DispatchMessageA +16 bytes (no line)
 21: interactive::guiwrapper::win32::Win32Wrapper::start +389 bytes (no line)
 22: interactive::application::interactive_main +2622 bytes (no line)
 23: game::application::game_main +1321 bytes (no line)
 24: library_main +21 bytes (no line)
 25: no symbol (no line)
 26: no symbol (no line)
 27: no symbol (no line)
 28: BaseThreadInitThunk +36 bytes (no line)
 29: RtlValidSecurityDescriptor +284 bytes (no line)
 30: RtlValidSecurityDescriptor +234 bytes (no line)
LociOiling's picture
User offline. Last seen 4 hours 29 min ago. Offline
Joined: 12/27/2012
Groups: Beta Folders

Puzzle 1606, no cutpoints, low wiggle power, current 20181204-a8c39fb2f8-win_x86-devprev. Just trying to move the protein into the density.

UNHANDLED EXCEPTION
  1: interactive::application::actions::cart::ActionCartPull::pull_down +139 bytes (no line)
  2: boost::detail::function::void_function_obj_invoker3,boost::_bi::list4,boost::_bi::value,boost::arg<1>,boost::_bi::value > >,void,interactive::gui::Point2D const &,int,bool>::invoke +25 bytes (no line)
  3: boost::function3::operator() +129 bytes (no line)
  4: interactive::gui::EventHandler::on_mouse_down +90 bytes (no line)
  5: interactive::gui::TopLevel::on_mouse_down +209 bytes (no line)
  6: interactive::guiwrapper::GUIWrapper::generic_mouse_button_func +412 bytes (no line)
  7: boost::detail::function::void_function_obj_invoker0,boost::_bi::list5,boost::_bi::value,boost::_bi::value,boost::_bi::value,boost::_bi::value > >,void>::invoke +27 bytes (no line)
  8: boost::function0::operator() +120 bytes (no line)
  9: interactive::guiwrapper::GUIWrapper::enqueue_event +76 bytes (no line)
 10: interactive::guiwrapper::win32::Win32Wrapper::win_mouse_button_func +179 bytes (no line)
 11: interactive::guiwrapper::win32::Win32Wrapper::WndProc +1153 bytes (no line)
 12: AddClipboardFormatListener +1179 bytes (no line)
 13: DispatchMessageW +2426 bytes (no line)
 14: CallWindowProcW +141 bytes (no line)
 15: glDebugEntry +3687 bytes (no line)
 16: AddClipboardFormatListener +1179 bytes (no line)
 17: DispatchMessageW +2426 bytes (no line)
 18: DispatchMessageW +558 bytes (no line)
 19: DispatchMessageA +16 bytes (no line)
 20: interactive::guiwrapper::win32::Win32Wrapper::start +389 bytes (no line)
 21: interactive::application::interactive_main +2622 bytes (no line)
 22: game::application::game_main +1321 bytes (no line)
 23: library_main +21 bytes (no line)
 24: no symbol (no line)
 25: no symbol (no line)
 26: no symbol (no line)
 27: BaseThreadInitThunk +36 bytes (no line)
 28: RtlValidSecurityDescriptor +284 bytes (no line)
 29: RtlValidSecurityDescriptor +234 bytes (no line)
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Developed by: UW Center for Game Science, UW Institute for Protein Design, Northeastern University, Vanderbilt University Meiler Lab, UC Davis
Supported by: DARPA, NSF, NIH, HHMI, Amazon, Microsoft, Adobe, RosettaCommons