"excessive server load" timeouts for 1564 solutions

Case number:671076-2005642
Opened by:LociOiling
Opened on:Tuesday, August 28, 2018 - 04:24
Last modified:Thursday, August 30, 2018 - 07:22

On puzzle 1564, manually uploading a saved solution fails with the message "timeout due to excessive server load". Closing and reopening the client doesn't help. Closing a 1564 client is slow. Getting the list of shared solutions for puzzle 1564 is also slow, but doesn't time out.

Other puzzles seem to working normally, with no timeouts or unusual delays.

Also, perhaps relatedly, sharing screenshots in chat was slow right after 1564 closed. Chat dropped and reconnected for me an hour or so later, and screenshots seemed to be back to normal.

(Tue, 08/28/2018 - 04:24  |  1 comment)

LociOiling's picture
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Joined: 12/27/2012

Still seeing this issue after an update to 20180829-6ed3ad0d20-win_x86-devprev.

The ir_solution files for this puzzle are around 898 KB, which is on the large side. But I see solution files 1,325 KB in size from puzzle 1436, so it's not a record.

On 1564, I do see earlier solutions were much smaller, around 484 KB on 23 August, then up 898 KB by 27 August. Unfortunately, the score did not behave in a similar fashion over the same time period.


Developed by: UW Center for Game Science, UW Institute for Protein Design, Northeastern University, Vanderbilt University Meiler Lab, UC Davis
Supported by: DARPA, NSF, NIH, HHMI, Amazon, Microsoft, Adobe, Boehringer Ingelheim, RosettaCommons