Trouble connecting to server

Case number:671076-2005188
Topic:Server
Opened by:Storbeck
Status:Open
Type:Bug
Opened on:Wednesday, May 9, 2018 - 15:19
Last modified:Thursday, May 10, 2018 - 18:08

I am using Foldit in my 3rd year Biochemistry classes, but we keep getting the error "SSL connect error: Error contacting server." when opening Foldit from the university computers. Does any one perhaps have the server details for our IT department?

Thanks!

(Wed, 05/09/2018 - 15:19  |  4 comments)


alcor29's picture
User offline. Last seen 22 hours 55 min ago. Offline
Joined: 11/16/2012
Type: Question » Bug

Looks like server not updating.

jflat06's picture
User offline. Last seen 4 days 17 hours ago. Offline
Joined: 09/29/2010
Groups: Window Group

Have you tried this with a fresh download of Foldit?

Joined: 01/20/2017

Yes, tried a fresh download and same problem.

jflat06's picture
User offline. Last seen 4 days 17 hours ago. Offline
Joined: 09/29/2010
Groups: Window Group

How old are your computers and software?

We have recently updated our servers security protocols - if you are using an old operating system or out of date software, you may have trouble connecting, and would get an error like that.

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