Trouble connecting to server
Case number: | 671076-2005188 |
Topic: | Server |
Opened by: | Storbeck |
Status: | Open |
Type: | Bug |
Opened on: | Wednesday, May 9, 2018 - 15:19 |
Last modified: | Thursday, May 10, 2018 - 18:08 |
I am using Foldit in my 3rd year Biochemistry classes, but we keep getting the error "SSL connect error: Error contacting server." when opening Foldit from the university computers. Does any one perhaps have the server details for our IT department?
Thanks!
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Wed, 05/09/2018 - 19:28
#2
Have you tried this with a fresh download of Foldit?
Thu, 05/10/2018 - 10:10
#3
Yes, tried a fresh download and same problem.
Thu, 05/10/2018 - 18:08
#4
How old are your computers and software?
We have recently updated our servers security protocols - if you are using an old operating system or out of date software, you may have trouble connecting, and would get an error like that.
Looks like server not updating.