Trouble connecting to server

Case number:671076-2005188
Topic:Server
Opened by:Storbeck
Status:Open
Type:Bug
Opened on:Wednesday, May 9, 2018 - 15:19
Last modified:Thursday, May 10, 2018 - 18:08

I am using Foldit in my 3rd year Biochemistry classes, but we keep getting the error "SSL connect error: Error contacting server." when opening Foldit from the university computers. Does any one perhaps have the server details for our IT department?

Thanks!

(Wed, 05/09/2018 - 15:19  |  4 comments)
»


Wed, 05/09/2018 - 15:49
#1
alcor29 13 62
alcor29's picture
User offline. Last seen 1 day 14 hours ago. Offline
Joined: 11/16/2012
Groups: Anthropic Dreams
Type: Question » Bug

Looks like server not updating.

Top
Wed, 05/09/2018 - 19:28
#2
 jflat06 84 782
jflat06's picture
User offline. Last seen 1 week 1 day ago. Offline
Joined: 09/29/2010
Groups: Window Group

Have you tried this with a fresh download of Foldit?

Top
Thu, 05/10/2018 - 10:10
#3
Storbeck 84 1577
Storbeck's picture
User offline. Last seen 19 weeks 4 days ago. Offline
Joined: 01/20/2017
Groups: Biochemistry 315 2019

Yes, tried a fresh download and same problem.

Top
Thu, 05/10/2018 - 18:08
#4
 jflat06 84 782
jflat06's picture
User offline. Last seen 1 week 1 day ago. Offline
Joined: 09/29/2010
Groups: Window Group

How old are your computers and software?

We have recently updated our servers security protocols - if you are using an old operating system or out of date software, you may have trouble connecting, and would get an error like that.

Top
Sitemap

Developed by: UW Center for Game Science, UW Institute for Protein Design, Northeastern University, Vanderbilt University Meiler Lab, UC Davis
Supported by: DARPA, NSF, NIH, HHMI, Amazon, Microsoft, Adobe, RosettaCommons