Trouble connecting to server

Case number:671076-2005188
Topic:Server
Opened by:Storbeck
Status:Open
Type:Bug
Opened on:Wednesday, May 9, 2018 - 15:19
Last modified:Thursday, May 10, 2018 - 18:08

I am using Foldit in my 3rd year Biochemistry classes, but we keep getting the error "SSL connect error: Error contacting server." when opening Foldit from the university computers. Does any one perhaps have the server details for our IT department?

Thanks!

(Wed, 05/09/2018 - 15:19  |  4 comments)
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Wed, 05/09/2018 - 15:49
#1
alcor29 10 79
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Type: Question » Bug

Looks like server not updating.

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Wed, 05/09/2018 - 19:28
#2
 jflat06 109 837
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Have you tried this with a fresh download of Foldit?

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Thu, 05/10/2018 - 10:10
#3
Storbeck 109 2607
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Yes, tried a fresh download and same problem.

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Thu, 05/10/2018 - 18:08
#4
 jflat06 109 837
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How old are your computers and software?

We have recently updated our servers security protocols - if you are using an old operating system or out of date software, you may have trouble connecting, and would get an error like that.

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