Cannot access group that I created

Case number:699969-2004495
Opened by:rtaylor79
Opened on:Monday, November 27, 2017 - 02:42
Last modified:Thursday, November 30, 2017 - 01:37

My class's group says "pending" and I cannot access it. Could anyone tell me how to resolve this? It was over a month ago that I created the group.

(Mon, 11/27/2017 - 02:42  |  2 comments)

bkoep's picture
User offline. Last seen 15 hours 7 min ago. Offline
Joined: 11/15/2012
Groups: Foldit Staff

Sorry for the trouble! You should now have Manager privileges for the group Frostburg Cell Biology.

As far as we can tell, this must have been some hiccup in the website software. Normally, when you create a group, you should immediately have Manager privileges. We've tried to replicate this on our end, but we were unable to reproduce your problem; group creation seems to be working normally now.

Do you remember if you changed any settings when you initially set up the group?

Joined: 06/04/2013

Thanks so much! The only thing I can think of is that I was the manager of a previous group. It seemed like I had to delete the old group to start a new one.


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