Multiple crash of 1278`s client

Case number:954892-2002736
Topic:Developer Preview
Opened by:bertro
Status:Open
Type:DevPrev Issue
Opened on:Wednesday, August 31, 2016 - 20:13
Last modified:Tuesday, September 6, 2016 - 15:40

see puzzle http://fold.it/portal/node/2002735 comments.

On devprev, win10: 20160830-fdb38222fb-win_x86-devprev

(Wed, 08/31/2016 - 20:13  |  16 comments)


bertro's picture
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4th time now. Still no degug.txt. Log.txt:

bertro's picture
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5th.

Susume's picture
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IRC retries
It is odd that IRC tries again to connect after getting an error - my impression up until now is that it gives up at the first error and does not try again.

There is still an unsolved bug out there where the client dies *sometimes* after receiving an IRC error - if the new client tries IRC over and over, it has a higher chance of encountering that crash condition eventually.

bertro's picture
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6th

bertro's picture
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7th

NOTE: the two UNHANDLED EXCEPTIONs this time

bertro's picture
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copy of attached file for Susume

bertro's picture
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on client 20160805-86bc4e969d-win_x86-devprev, I did not get any crash using the files from the 20160830-fdb38222fb-win_x86-devprev client (running the same scripts).

Susume's picture
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On today's devprev client, 20160830-fdb38222fb-win_x86-devprev, my client is not re-trying IRC after the initial error (error 5, meaning my nick is already in use). It is also not crashing on puzzle 1278. I'm on Win 7 (bertro is on Win 10). I tried both with network timeouts enabled and disabled.

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I've sent this over to the team to be looked at, btw - thanks for the reports!

Joined: 04/17/2016
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Have latest devprev 216aff win with crashing since previous devprev. NO issue before that. game is unplayable, give me call when fixed. thank you

Susume's picture
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TastyMunchies could you grab a copy of the log.txt file from your foldit directory immediately after a crash, before restarting the client, and post it here? After doing that, try switching to main so you can play - afaik these crashes are only affecting devprev.

Joined: 04/17/2016
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4 log files, 4 clients affected. all win 10 anniversery update and ran-created since last MS update earlier this afternoon. Prior to devprev backend client updates everything was working exceptionally well, so well almost bragged on it and I know the devs would like to hear that. To bad it couldn't stay that way. have fun.

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Topic: Crash/Hang » Developer Preview
Type: Bug » DevPrev Issue

An updated devprev, 20160901-5a1d216aff-win_x86-devprev, was released today. The update seems to have resolved the crashes with puzzle 1278, based on limited testing so far.

Changing topic and type to devprev.

bertro's picture
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still crashed 1278 with 20160901-5a1d216aff-win_x86-devprev

running a script, no info in log.txt

bertro's picture
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for info: using updated devprev, 1278 still crashes but 1277 does not.

Joined: 04/24/2014
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Thanks folks, I've let the team know the crashes are happening. Thank you all for the logs - those really help us the most.

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