Crash in some puzzles

Case number:845829-2002535
Topic:Crash/Hang
Opened by:xolroc
Status:Open
Type:Bug
Opened on:Thursday, June 9, 2016 - 14:30
Last modified:Thursday, June 9, 2016 - 19:48

In the "Symmetry Design" and sometimes in the "de novo" design puzzles, the program keeps crashing when I try to drag the protein backbone. I've attached what seems to be an error log, and can provide other log files if someone tells me which ones are important. I'm running Windows 8.1 64-bit (the problem still occurs with any compatibility settings I can try) on an i5-4200M cpu, with Intel HD 4600 integrated graphics, 128 MiB dedicated VRAM, and 8 GiB general RAM.

AttachmentSize
debug.txt648 bytes
(Thu, 06/09/2016 - 14:30  |  5 comments)


Joined: 04/24/2014
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If you can provide the specific puzzle numbers, that would help us narrow things down a lot! Thanks for the report!

xolroc's picture
User offline. Last seen 3 years 17 weeks ago. Offline
Joined: 06/07/2016
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There is no puzzle number that I'm aware of. It's called "Beginner Puzzle (<150): Symmetry Design".
I'm quite new to Foldit, only started playing it yesterday or the day before, so excuse any ignorance on it!

xolroc's picture
User offline. Last seen 3 years 17 weeks ago. Offline
Joined: 06/07/2016
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Oh, though I did see the crash once or twice in puzzle 1243 as well! And one that was here yesterday and doesn't seem to be available anymore, I think. Or I'm remembering wrong, I don't know.

Joined: 04/24/2014
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No problem, that's a big help!

xolroc's picture
User offline. Last seen 3 years 17 weeks ago. Offline
Joined: 06/07/2016
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For a little further information, the crash occurs most often when dragging the backbone manually, but can also occur using the wiggle or rebuild tool. Considering that it's most reliably crashing in the symmetry one, I wonder if it's something about trying to calculate the position and energy of the 'copies'? I can see how that might enter an infinite loop or something.

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