Beginner Puzzle "Symmetry Design" crashing on different machines

Case number:845829-2002237
Topic:Crash/Hang
Opened by:hoglahoo
Status:Open
Type:Bug
Opened on:Tuesday, March 29, 2016 - 19:40
Last modified:Friday, April 1, 2016 - 15:07

Beginner Puzzle "Symmetry Design" crashes everytime I try to play it. If I load the puzzle and do nothing at all, it doesn't crash. If I have waited more than about 30 or 45 seconds and then try to move the structure around, or shake, or wiggle, then the puzzle crashes. If I load the puzzle and immediately start shaking, wiggling, etc, then it takes about 30 or 45 seconds for it to crash. If I load the puzzle, but merely move the structure around without actually modifying it, or freeze it, or pan the view, etc, there is no crashing. This is happening to me on two different machines. They are both Windows 7, and I have been informed that the client I am using is a main client, although I don't know how to check that myself.

Susume talked me into making this report - all the blame/glory (whichever will apply) goes to her

Susume also mentioned including the last few lines of my log.txt so here are some. I have not opened any foldit clients since my last crash. I also have some crash .dmp files if anyone is interested

***** STARTING THREAD ActionRepack
delta_score: -299.158
Playing sound: 3
***** ENDING THREAD ActionRepack
Tool on_action_complete called
Tool on_action_complete called
***** STARTING THREAD ActionGlobalMinimize
delta_score: 534.463
Playing sound: 6
***** ENDING THREAD ActionGlobalMinimize
Tool on_action_complete called
Tool on_action_complete called
Tool on_action_complete called
Tool on_action_complete called
Tool on_action_complete called
***** STARTING THREAD ActionRepack

(Tue, 03/29/2016 - 19:40  |  4 comments)


Joined: 12/01/2014
Groups: None

I have shared the current state of my Symmetry Design puzzle with unknown-to-me scientists. The name of my shared solution is SusumeIsTheBest. It is rumored this information might be helpful, do with it what you will

Susume's picture
User offline. Last seen 3 days 14 hours ago. Offline
Joined: 10/02/2011

I opened this puzzle in main build 20160314-251e481cf4-win_x86.

Waited a minute, made a shape and brought monomers together, shook and wiggled and moved several times, no crash.

Then I changed all to cysteine, moved the monomers so some cysteines could bridge, and while I was moving it it crashed.

event log:
Faulting application name: Foldit.exe, version: 0.0.0.0, time stamp: 0x546d537b
Faulting module name: KERNELBASE.dll, version: 6.1.7601.19160, time stamp: 0x56bcd5c3
Exception code: 0xe06d7363
Fault offset: 0x0000c52f
Faulting process id: 0x3fe70
Faulting application start time: 0x01d189f38730d183
Faulting application path: D:\Foldit main\Foldit.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 38d9ccba-f5e8-11e5-8dec-005056c00008

jflat06's picture
User offline. Last seen 2 days 15 hours ago. Offline
Joined: 09/29/2010
Groups: Window Group

Alright, I'm able to reproduce Susume's steps. This crash is actually giving a logfile error as it crashes, whereas the ongoing disulfide issue has not, so I think these might be unrelated. Hoglahoo's shared solution doesn't contain any disulfides, so I think it's unrelated as well.

Joined: 12/01/2014
Groups: None

I'm having this same issue with the 'new' Symmetry Design puzzle

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