Crash on changing puzzle

Case number:845829-2001732
Topic:Crash/Hang
Opened by:spvincent
Status:Open
Type:Bug
Opened on:Thursday, January 7, 2016 - 20:14
Last modified:Wednesday, February 10, 2016 - 22:31

This has happened more than once to me: clicking on an entry in the puzzles menu results in instant death. Apologies if its been reported before.

Windows version (main) running on Linux/WINE.

AttachmentSize
backtrace.txt8.65 KB
(Thu, 01/07/2016 - 20:14  |  7 comments)


Joined: 04/24/2014
Groups: None

Which puzzle?

spvincent's picture
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Joined: 12/07/2007
Groups: Contenders

From 1177 to 1174 IIRC. Couldn't swear to it though: I might have got that backwards.

Joined: 04/24/2014
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Good data, thanks for the update. :)

brow42's picture
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I've also had crashes in the last month when leaving a puzzle to selection a new puzzle. I was leaving one of the design puzzles to one of the revisited puzzles.

Joined: 04/24/2014
Groups: None

Unfortunately without specific puzzle numbers, these things are hard to replicate, and have a lower possibility of being actually solved. With that type of data, our developers can look at the particular puzzles in question and see if they may have things in common that can contribute to a pattern to be solved.

Not to say it's impossible, just more of a looking at a needle in a very large haystack this way, as the saying goes. (As we frequently have design puzzles, and nearly always have revisited puzzles.)

Joined: 09/21/2011
Groups: Void Crushers

This problem occurs when a client has lost its connection. Lately these connections are not automatically restored after server problems. I have had several instances of the hex puzzle that lost their connection. Stopping those resulted in a hang. Changing puzzle would have had the same result as would have changing tracks.
When you see that the scores on a puzzle are not updating or that you own score in not on the site, then you know that there are problems with the server connection. Save your work and start a fresh client.

spvincent's picture
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Joined: 12/07/2007
Groups: Contenders

Another crash on changing puzzle: this time on Mac OS X 10.10.5 when trying to change to 1190 (although I don't think the puzzle identity matters: I've experienced multiple crashes in the same situation in the past). Main version of FoldIt.

Crashlog attached.

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