puzzle 1143 - downloading shares from devprev to main

Case number:699969-2001278
Topic:General
Opened by:Galaxie
Status:Closed
Type:Suggestion
Opened on:Saturday, October 3, 2015 - 17:55
Last modified:Monday, October 19, 2015 - 23:36

When trying to download a share from a teammate using devprev (with both recent updates) to main (with recent update) an error message appears.

(Sat, 10/03/2015 - 17:55  |  9 comments)


Galaxie's picture
User offline. Last seen 2 hours 51 min ago. Offline
Joined: 10/16/2011

A Mac user on our team (in main) was able to download the devprev share and repost. The reposted share is downloadable by other folders in main. Perhaps the issue is with main using Windows?

Joined: 04/24/2014
Groups: None

Could you be specific about this error message? It will help us figure out this issue faster.

Thanks!

Galaxie's picture
User offline. Last seen 2 hours 51 min ago. Offline
Joined: 10/16/2011

This message appears:
Error opening 0322532599.ir_shared_solution.ir_solution for read.

over this one:
Error reading download_tmp_UNIQ-d0c49b33-83ac-436c-a9de-337fc51cf27b.ir_solution[BUFFER]; bad pose version.

Susume's picture
User offline. Last seen 17 hours 21 min ago. Offline
Joined: 10/02/2011

This may have something to do with it: there was supposed to be an update to main on or about Oct 1 to make the new devprev file format readable. However, I downloaded and installed a new main client for Win 7 today, and I got build ID 20150917-5515771e57-win_x86 - it doesn't look like the Oct 1 update got pushed out for Windows. Maybe the Mac update got pushed and that's why a Mac user can open the devprev share.

frood66's picture
User offline. Last seen 5 hours 26 min ago. Offline
Joined: 09/20/2011
Groups: Marvin's bunch

even more weird...I'm mac...but my share could not be opened without errors by anyone* other than another mac user. they simply reposted and it was available to all - main and devprev alike.

*at least one group member did.....makes it even more weird.

Joined: 04/24/2014
Groups: None

Thanks for the info everyone - it's being investigated.

Joined: 07/21/2013
Groups: Beta Folders

I am running Windows 10.

buildid: 20150917-5515771e57-win_x86

I get the problem on puzzle 1145. Going devprev to devprev is OK. Going devprev to non-devprev causes a problem.

I create a directory called FolditLogs and a batch file to copy error logs:

C:\FolditLogs>type e.bat
copy C:\Foldit\log.txt C:\FolditLogs\%1_error_log.txt
C:\FolditLogs>e 1145

C:\FolditLogs>copy C:\Foldit\log.txt C:\FolditLogs\1145_error_log.txt
1 file(s) copied.

C:\FolditLogs>

Galaxie's picture
User offline. Last seen 2 hours 51 min ago. Offline
Joined: 10/16/2011

Thank you for resolving this issue.

Joined: 04/24/2014
Groups: None
Status: Open » Closed

Resolved

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