Client gone Squiffy

Case number:699969-2000750
Opened by:Skippysk8s
Opened on:Thursday, May 21, 2015 - 18:18
Last modified:Friday, May 22, 2015 - 18:38

Everyone in my group is having more than the normal number of problems with the client since the latest update. Filter puzzles are apparently the worst, with fluctuating scores. But even simple ones like 1089 are crashing when doing simple things like checking a buddy list.
It might just be a few lines of code.... but definitely causing problems. Have seen others note similar problems on Vet Chat

(Thu, 05/21/2015 - 18:18  |  6 comments)

Joined: 06/06/2013
Groups: Gargleblasters

addition -- no ability to add buddies now

Joined: 04/24/2014
Groups: None

Hey Skippy - this is fantastic. If you or any member of your group has any way we can possibly replicate the issues here (steps are helpful and get us to the solution faster), that would help.

Do the group members with problems use PCs or Macs?

Also please encourage anyone you see in chat mentioning issues to add to your thread!

spvincent's picture
User offline. Last seen 1 hour 3 min ago. Offline
Joined: 12/07/2007
Groups: Contenders

I haven't noticed these generalized problems but:

1090: Win client

Toggle filters on: score updates immediately
Toggle filter off: score does not update until you do something that changes the score.

jflat06's picture
User offline. Last seen 2 days 21 hours ago. Offline
Joined: 09/29/2010
Groups: Window Group

Toggle filter off: score does not update until you do something that changes the score.

This is intended. The filter scores are still valid until something about the protein changes. Once you make a change to the protein that could result in that filter score being wrong, it will become invalid.

Joined: 06/06/2013
Groups: Gargleblasters

my group is mix of MAC and PC. 1088 or 1089 crashed trying to check buddy list. when try to add a buddy from fold it page, get message "required page can not be found". I'm on a PC, windows 7

Joined: 02/08/2012
Groups: Beta Folders

Client regularly goes unresponsive when refreshing saved/shared solutions, having to reload client.


Developed by: UW Center for Game Science, UW Institute for Protein Design, Northeastern University, Vanderbilt University Meiler Lab, UC Davis
Supported by: DARPA, NSF, NIH, HHMI, Amazon, Microsoft, Adobe, Boehringer Ingelheim, RosettaCommons