Tutorial 8-2 crashes on shake.

Case number:845829-2002577
Topic:Crash/Hang
Opened by:Anfinsen_slept_here
Status:Open
Type:Bug
Opened on:Thursday, June 30, 2016 - 18:06
Last modified:Saturday, September 3, 2016 - 22:08

Tutorial 8-2 crashes on shake. Other tutorials and game seem to be working ok.
Here is what it said on the problem report.

Thread 10 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa0fa66d0 ecx: 0xb01530ac edx: 0x00000000
edi: 0xb0155000 esi: 0x00000006 ebp: 0xb01530c8 esp: 0xb01530ac
ss: 0x00000023 efl: 0x00000206 eip: 0x9a7be69a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0xa0fa4a00

Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132

(Thu, 06/30/2016 - 18:06  |  10 comments)


Susume's picture
User offline. Last seen 19 hours 27 min ago. Offline
Joined: 10/02/2011
Type: Bug » Suggestion

I tried this in devprev and crashed when I stopped the shake (it may have been crashing on shake and just had not got around to complaining yet). Log.txt shows yet another OpenAL error.

UNHANDLED EXCEPTION
1: RaiseException +88 bytes (no line)
2: alIsAuxiliaryEffectSlot +295480 bytes (no line)
3: library_main +36305852 bytes (no line)
4: library_main +32985977 bytes (no line)
5: library_main +28670410 bytes (no line)
6: library_main +26844716 bytes (no line)
7: library_main +25733571 bytes (no line)
8: library_main +25682406 bytes (no line)
9: library_main +25681685 bytes (no line)
10: library_main +25830204 bytes (no line)
11: library_main +25829348 bytes (no line)
12: library_main +23091724 bytes (no line)
13: library_main +23085700 bytes (no line)
14: library_main +5187170 bytes (no line)
15: library_main +258456 bytes (no line)
16: library_main +3172133 bytes (no line)
17: library_main +3172587 bytes (no line)
18: BaseThreadInitThunk +18 bytes (no line)
19: RtlInitializeExceptionChain +99 bytes (no line)
20: RtlInitializeExceptionChain +54 bytes (no line)

These lines were followed by approximately 27MB of nulls - so I have to take back what I said on another feedback about the bloated log.txt problem being fixed.

Susume's picture
User offline. Last seen 19 hours 27 min ago. Offline
Joined: 10/02/2011
Topic: General » Crash/Hang
Type: Suggestion » Bug

-> bug

Joined: 07/13/2016
Groups: None

I also had this Tutorial 8-2 crash on shake,
window 8 (64bits)

Joined: 04/24/2014
Groups: None

Hi there!
We are currently discussing removing OpenAL temporarily until we can get this figured out. This should help the issue. Although this will result in a lack of sound, we believe a (ideally temporary) soundless game is better than a crashing game.

Also see: http://fold.it/portal/node/2002612

Thanks for the reports!

Susume's picture
User offline. Last seen 19 hours 27 min ago. Offline
Joined: 10/02/2011
Status: Closed » Open

Status -> Open

I have the new devprev and this tutorial still crashes on shake, with an error from an OpenAL function call.
client version: 20160720-e2aa8aaacc-win_x86-devprev

from log.txt:
UNHANDLED EXCEPTION
1: RaiseException +88 bytes (no line)
2: alIsAuxiliaryEffectSlot +295528 bytes (no line)
3: library_main +36328236 bytes (no line)
4: library_main +33008585 bytes (no line)
5: library_main +28693226 bytes (no line)
6: library_main +26739276 bytes (no line)
7: library_main +25756435 bytes (no line)
8: library_main +25705238 bytes (no line)
9: library_main +25704517 bytes (no line)
10: library_main +25853068 bytes (no line)
11: library_main +25852212 bytes (no line)
12: library_main +23114284 bytes (no line)
13: library_main +23108260 bytes (no line)
14: library_main +5213362 bytes (no line)
15: library_main +318376 bytes (no line)
16: library_main +3195045 bytes (no line)
17: library_main +3195499 bytes (no line)
18: BaseThreadInitThunk +18 bytes (no line)
19: RtlInitializeExceptionChain +99 bytes (no line)
20: RtlInitializeExceptionChain +54 bytes (no line)

I stripped out about 10MB of NUL characters from log.txt before posting it here. Note there are also several SSL certificate errors in it. There were two other clients running when I started this one, so the log also contains some action lines from them.

Susume's picture
User offline. Last seen 19 hours 27 min ago. Offline
Joined: 10/02/2011

I tried this tutorial in main with the hotfix of Aug 9 (disabling audio). The sound is in fact disabled. However, this tutorial still crashes on shake with an unhandled exception in alIsAuxiliaryEffectSlot.

buildid: 20160805-86bc4e969d-win_x86

from log.txt:
ERROR: Dispatch error. Arrived at TrieCountPairGeneric with incompatible count pair data!
ERROR:: Exit from: ..\..\..\source\src\core\scoring\etable\etrie\TrieCountPairGeneric.cc line: 862

UNHANDLED EXCEPTION
1: RaiseException +88 bytes (no line)
2: alIsAuxiliaryEffectSlot +295496 bytes (no line)
3: library_main +36334780 bytes (no line)
4: library_main +33014921 bytes (no line)
5: library_main +28699402 bytes (no line)
6: library_main +26745564 bytes (no line)
7: library_main +25762691 bytes (no line)
8: library_main +25711526 bytes (no line)
9: library_main +25710805 bytes (no line)
10: library_main +25859324 bytes (no line)
11: library_main +25858468 bytes (no line)
12: library_main +23120572 bytes (no line)
13: library_main +23114548 bytes (no line)
14: library_main +5219250 bytes (no line)
15: library_main +318376 bytes (no line)
16: library_main +3201253 bytes (no line)
17: library_main +3201707 bytes (no line)
18: BaseThreadInitThunk +18 bytes (no line)
19: RtlInitializeExceptionChain +99 bytes (no line)
20: RtlInitializeExceptionChain +54 bytes (no line)

Joined: 04/24/2014
Groups: None

Additional info from this thread, http://fold.it/portal/node/2002672 - consolidating to keep info and solutions into one thread. :)

Susume's picture
User offline. Last seen 19 hours 27 min ago. Offline
Joined: 10/02/2011

Had another new player complain of this today. Would it be possible to change one of the cys to ser in this puzzle and adjust the target score, just so we don't chase away new players until the disulfide bug can be fixed?

jflat06's picture
User offline. Last seen 1 day 21 hours ago. Offline
Joined: 09/29/2010
Groups: Window Group

Alright, I've verified the crash on my Windows computer. Thanks for the reports!

Susume's picture
User offline. Last seen 19 hours 27 min ago. Offline
Joined: 10/02/2011

With build 20160901-5a1d216aff-win_x86-devprev, the problem of crashing every time I run shake on this tutorial seems to be fixed.

However, I am getting occasional crashes when running Wiggle Sidechains (either as the first action or from a reset tutorial after other actions). Wiggle sidechains seems to be a deterministic action, but the crash is non-deterministic - I can run wiggle sidechains and then undo several times before it crashes. Other times it crashes the first time I run wiggle sidechains.

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