No password reset possible: "Your username already exists" "Your e-mail address already exists"

Case number:671076-990466
Topic:Server
Opened by:joilam
Status:Open
Assigned:Anonymous
Priority:1-High
Type:Suggestion
Opened on:Thursday, September 22, 2011 - 23:33
Last modified:Friday, September 23, 2011 - 19:06

If you forgot your password, you press the according link on the homepage. After you put in your mail or user name you'll receive a one-time login to your profile page.

In formular to change your password your user name and e-mail address is already filled in, but when you change your password you'll receive the folling error messages:
"Your username already exists"
"Your e-mail address already exists"

Thoes messages makes it impossible to change your password.

(Thu, 09/22/2011 - 23:33  |  1 comment)


kxu's picture
User offline. Last seen 36 weeks 3 days ago. Offline
Joined: 04/04/2011
Groups: None

Tested with my own account, i am able to change my password and use new password to login, didn't
get same error message.

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