New client; puzzle 442; loading round 1 solution crashes client.

Case number:845829-990089
Topic:Crash/Hang
Opened by:Bletchley Park
Status:Open
Type:Bug
Opened on:Thursday, July 28, 2011 - 01:05
Last modified:Tuesday, August 16, 2011 - 15:21

Loading a round 1 solution (my own) crashes the new client.
Loading an evo solution from my team of round 1 will also crash the client.

Win7-64bit.

(Thu, 07/28/2011 - 01:05  |  15 comments)


spmm's picture
User offline. Last seen 48 weeks 1 day ago. Offline
Joined: 08/05/2010
Groups: Void Crushers

Yes my saved solution from this morning, which was was created after a restart and upload of new beta is causing a crash. I haven't tried the other saved solutions which are listed as available assuming that the same thing will happen.

Joined: 06/17/2010
Topic: General » Crash/Hang

Same there. Cant load saved solution on reposted puzzle.

Joined: 05/09/2008
Groups: None

thanks for reporting this,
assigning...

Joined: 06/17/2010

End of log:

delta_score: 0.0552713
Playing sound: 4
ViewOptionsWidget::refresh()
ViewOptionsWidget::refresh()
loading solution: puzzle_989922_time_1309599625.ir_solution

UNHANDLED EXCEPTION
1: library_main +1304805 bytes (no line)

All old saves are unusable.

jflat06's picture
User offline. Last seen 2 days 22 hours ago. Offline
Joined: 09/29/2010
Groups: Window Group

Any more log files would be appreciated.

Joined: 06/17/2010

Evo from other puzzle:
delta_score: 3.09228e-010
Playing sound: 4
ViewOptionsWidget::refresh()
loading solution: 0048157861.ir_shared_solution.ir_solution

UNHANDLED EXCEPTION
1: library_main +1304805 bytes (no line)

Other puzzle solo:

Error: Unknown enum value for Puzzle::Type: .
SRVR_THRD sending play event log...
loading solution: puzzle_989922_time_1309599625.ir_solution

UNHANDLED EXCEPTION
1: library_main +1304805 bytes (no line)

Tonight`s hacked solo:

SRVR_THRD finished solution data upload. took 1.91846 seconds.
SRVR_THRD sending: 174969 990087 group_score
SRVR_THRD sending: 174969 990087 score
loading solution: puzzle_990077_time_1311806619.ir_solution

UNHANDLED EXCEPTION
1: library_main +1304805 bytes (no line)

It is always in very same place.

Today`s shared team evo loaded w/o troubles.

jflat06's picture
User offline. Last seen 2 days 22 hours ago. Offline
Joined: 09/29/2010
Groups: Window Group

I'm having trouble reproducing this problem. Can anyone post a solution file that is causing the crash? (only post one you don't mind being publicly available)

Joined: 06/17/2010

How and where post that saves?

jflat06's picture
User offline. Last seen 2 days 22 hours ago. Offline
Joined: 09/29/2010
Groups: Window Group

You should be able to attach a file to a response of this feedback. The solution should be in the same directory as the log/options file, and will look something like puzzle_989922_time_1311878855.ir_solution

Joined: 06/17/2010

Zipped 3 solutions.

Joined: 05/19/2009
Groups: Contenders

loading solution: puzzle_989922_time_1309798810.ir_solution

UNHANDLED EXCEPTION
1: library_main +1304805 bytes (no line)

jflat, can you please send me a PM with a contact e-mail so I can mail you a solution file.

To clarify, my problem seems to exist only for files saved by a previous version of the client. So one would expect a file format issue, or data initialization issue.

jflat06's picture
User offline. Last seen 2 days 22 hours ago. Offline
Joined: 09/29/2010
Groups: Window Group

Thanks for the solution files. It's crashing now, so hopefully we'll be able to figure out the problem soon.

Joined: 05/19/2009
Groups: Contenders

You're welcome. While you're at it, can you also disable the tooltip texts ? ;-)
They are sooooo annoying when using the mouse to manipulate the protein...

Joined: 05/09/2008
Groups: None

Bletchley Park, your tooltip request is now posted in the Developer Preview.

There is now an option to disable tooltip texts in the General Options.

I'm not closing this feedback, however, since the main issue in the Feedback (loading previous solutions) needs to be resolved in the next main update.

Joined: 05/19/2009
Groups: Contenders

Thank you ! Much appreciated.

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