Disable Bands causes Crash

Case number:845829-988931
Topic:Crash/Hang
Opened by:MAurilius
Status:Resolved
Assigned:Seth Cooper
Priority:2
Type:Bug
Opened on:Tuesday, November 23, 2010 - 01:40
Last modified:Tuesday, August 23, 2011 - 17:25

I haven't tested this in offline mode, but it seems that, when more then one Rubber Band exists on the screen, clicking the "Disable Bands" menu button causes the program to crash. I've tested a couple of the intro puzzles and, so far, it's affected all the ones I've tested.

(Tue, 11/23/2010 - 01:40  |  12 comments)


keks's picture
User offline. Last seen 2 years 25 weeks ago. Offline
Joined: 11/27/2010
Groups: None

I've had also a CTD (Crash to Desktop) when trying to remove a rubber-band (intro/third level in hydro)
Here's my report from the Event-Viewer of my Win XP SP3 (OS):

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 66 6f 6c ure fol
0018: 64 69 74 2e 65 78 65 20 dit.exe
0020: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0028: 69 6e 20 67 61 6d 65 5f in game_
0030: 6c 69 62 72 61 72 79 2e library.
0038: 64 6c 6c 20 30 2e 30 2e dll 0.0.
0040: 30 2e 30 20 61 74 20 6f 0.0 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 38 30 33 37 30 36 0d 0a 803706..

Joined: 11/11/2010
Groups: -TJ, Inc.
Priority: 3 » 1-High

Here is more information on the crash...

Log Name: Application
Source: Application Error
Date: 11/28/2010 3:52:54 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: XT2
Description:
Faulting application name: foldit.exe, version: 0.0.0.0, time stamp: 0x4babd899
Faulting module name: game_library.dll, version: 0.0.0.0, time stamp: 0x4c62b33e
Exception code: 0xc000000d
Fault offset: 0x00803706
Faulting process id: 0x13e8
Faulting application start time: 0x01cb8ed964597914
Faulting application path: C:\Program Files (x86)\foldit\foldit.exe
Faulting module path: C:\ProgramData\foldit\cmp-binary-629f7556db2c2874bf40fdf57448b05e\game_library.dll
Report Id: e2f61ad7-facc-11df-9c27-002564561509
Event Xml:



1000
2
100
0x80000000000000

21844
Application
XT2



foldit.exe
0.0.0.0
4babd899
game_library.dll
0.0.0.0
4c62b33e
c000000d
00803706
13e8
01cb8ed964597914
C:\Program Files (x86)\foldit\foldit.exe
C:\ProgramData\foldit\cmp-binary-629f7556db2c2874bf40fdf57448b05e\game_library.dll
e2f61ad7-facc-11df-9c27-002564561509

Joined: 11/11/2010
Groups: -TJ, Inc.

I have tested this, even in offline mode.
I used a single band, just 1 band, and Disable Bands will crash the program.
This also happens on Online Mode and Offline Mode.

I attached some selected events from Events Viewer.
I'm new, I don't know another way of attaching files that are not text files.
I packaged the event files into a zip file and added the .txt extension at the end.
Rename folditCrashEventFileszip.txt to folditCrashEventFiles.zip

Joined: 06/17/2010

Workaround: do not use keyboard shortcuts in intros, use proper menu buttons.

Joined: 11/22/2010
Groups: None
Priority: 1-High » 3

I used menu buttons to do my tests. Not the keyboard shortcuts.

Joined: 06/17/2010

Never happen on my XP sp3 and Win7 when using buttons. Sometimes crashes when using keyboard shortcuts.

Joined: 11/22/2010
Groups: None

Well, I only tested it in two different intro puzzles. So, it's possible that just those two are affected (for some reason). I haven't tested it in a full puzzle yet and not with keyboard shortcuts. I'm also running XP sp3 (I probably should have mentioned that in the first place <.<). It's also possible that it's a problem local to my system. I'll look around and see if I can't find a crash log or something.

So far, I haven't checked to see if disabling individual bands causes any problems or if the global disable extends into the normal puzzles, since, honestly, I don't use the function very often.

marie_s's picture
User offline. Last seen 54 min 58 sec ago. Offline
Joined: 05/18/2008
Groups: None

Stop wiggle or any action before remove bands.

Joined: 06/17/2010

Bumping, because it should be fixed.
Crashing client on intro puzzles can be a bit disappointing for new player.
Do that again - delete band during wiggle in 1st banding intro kill client instantly.

Joined: 05/09/2008
Groups: None
Assigned: Foldit » Seth Cooper
Priority: 3 » 2

Thanks for the reminder, this is an obvious bug that should have been taken care of a long time ago!

Joined: 11/10/2007
Groups: Window Group
Status: Open » Done

This has been tracked down and fixed. It will go out in the next release.

Joined: 11/10/2007
Groups: Window Group
Status: Done » Resolved

Marking as resolved as this has been released.

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