Group forum is blank

Case number:845818-988485
Topic:Game: Social
Opened by:MooMooMan
Status:Resolved
Assigned:kxu
Priority:2
Type:Bug
Opened on:Thursday, September 16, 2010 - 21:48
Last modified:Friday, January 6, 2012 - 12:36

I could not find a specific reference to this one being posted..

The group forum for Anthropic Dreams is blank despite messages being posted; the first few show up on the group home page, but the actual forum page just returns a title and a blank table.

It is the page at fold.it/portal/forum/1482

Someone has tested posting a message to a private group and gets the same behavior.

It has been tested on multiple browsers by multiple people.

M3.

(Thu, 09/16/2010 - 21:48  |  36 comments)


Joined: 06/17/2010
Topic: General » Game: Social
Assigned: Anonymous » admin

Still not working.
We see last posts on group page, but when we enter on forum its just blank.
Looks like its the permissions problem form me.

Joined: 06/17/2010

Its more strange.
I make new topic and it shows as only one in forum!
On gorup page still are more tahn 1 topic, also if we look at http://fold.it/portal/forum/ we can see it is 13 topics in our forum.
ATM we have access only to 5 last topics form group page.

Joined: 11/14/2009
Groups: None

Seems like the the new topics post ok. It's just all the old ones are gone for some reason. Is that right?

Joined: 08/06/2010

The new topics appear on the group page, however, when the link just below the list of the top 5 or so (Group forum) is followed, the forum is blank.

It is annoying because we can only see the last 5 messages. The server returns a page with nothing embedded in the tables where the topics should be.

-- M3.

Joined: 08/06/2010

The new topics appear on the group page, however, when the link just below the list of the top 5 or so (Group forum) is followed, the forum is blank.

It is annoying because we can only see the last 5 messages. The server returns a page with nothing embedded in the tables where the topics should be.

-- M3.

Joined: 06/17/2010

Exactly, only mine last topic and your test are visible.

Joined: 06/17/2010
Priority: 3 » 1-High

Getting stranger: 2 new topics NOT showing up on forum!
PLZ fix it.... :/

Joined: 06/17/2010

And some time later.... NOT FIXED YET... :(

Joined: 05/09/2008
Groups: None
Assigned: admin » ilya.makedon

assigning...

Joined: 05/09/2008
Groups: None
Status: Open » Resolved
Assigned: ilya.makedon » admin

http://fold.it/portal/node/989257#comment-10166
closing ticket

Joined: 06/17/2010
Status: Resolved » Open

Sorry, reopening.
This issue is NOT fixed.
Screens attached.

Joined: 05/09/2008
Groups: None

Sorry about that, rav3n_pl... we're try to figure this one out as well!

But just to be clear, your group's chat problem has been fixed, right?

Joined: 06/17/2010

Yap, IRC works ok :)
This is other issue - maybe [not] related [at all]. ;]

Joined: 06/17/2010

Bump after another 2 months... Group forum still no workie... :/

Joined: 05/09/2008
Groups: None
Assigned: admin » Seth Cooper

thanks for the reminder

krulon's picture
User offline. Last seen 9 weeks 4 days ago. Offline
Joined: 11/20/2010
Groups: foldeRNA

The foldRNA group forum has the same problems Rav3n describes. We can only see the last five forum topics at the bottom of our Group page. When we click on "group forum" below those five entries, it takes us to a Forum page, but there are no topics listed at all. I'm not complaining, just letting you know. The sophistication of Foldit and this website is amazing. It should be a standard for many other online projects. I particularly think it would be a great model for online, cooperative homeschooling. Fantastic!!!

auntdeen's picture
User offline. Last seen 1 hour 30 min ago. Offline
Joined: 04/19/2009

Might as well bump this once a month...

Still not working, sigh.

spmm's picture
User offline. Last seen 4 days 18 hours ago. Offline
Joined: 08/05/2010
Groups: Void Crushers

Yes Void Crushers group forum is not working either showing same issues as noted above
The forum is really useful to provide some continuity of comments and info as our team is small, geographically widely distributed and many players do not play every day.
Please fix

spmm's picture
User offline. Last seen 4 days 18 hours ago. Offline
Joined: 08/05/2010
Groups: Void Crushers

page controls are not showing on group forum which is why you cant page to see the next page of topics
also as group admin can't create sticky topics or moderate the forum (not bothered really but would be useful)

Joined: 08/05/2010

This is obviously a problem with the forum plugin for Joomla/Drupal or whatever CMS foldit uses. There may be a retention time setting that was inadvertently changed.

Shouldn't be too hard to fix.

fc

Joined: 08/05/2010

Could also be a group or user permissions mismatch.

auntdeen's picture
User offline. Last seen 1 hour 30 min ago. Offline
Joined: 04/19/2009

It's been 10 months since this problem was noted - at least 2 other groups have posted here that their forum is also unusable.

Please - either fix it or tell us all that you won't/can't.

If you can't find the time or have anyone with the expertise, please reach out to the players for help - within the community I'm sure that there is someone who does this for a living and could fix this within a couple of hours.

Joined: 05/09/2008
Groups: None
Assigned: Seth Cooper » kxu

*sigh*... I'll bring this up to the team again, sorry gang.

kxu's picture
User offline. Last seen 36 weeks 3 days ago. Offline
Joined: 04/04/2011
Groups: None

I am looking into this ticket. From my understanding this issue is related to group-forum and private-forum.

kxu's picture
User offline. Last seen 36 weeks 3 days ago. Offline
Joined: 04/04/2011
Groups: None

Fixed. Please try fold.it/portal/forum/1482 or other group again. for 1482 it was returning 2 topics, now returns 28 topics.

Joined: 06/17/2010

Works for me :)

auntdeen's picture
User offline. Last seen 1 hour 30 min ago. Offline
Joined: 04/19/2009

YES!! It's working!

Thank you...

Joined: 05/09/2008
Groups: None
Status: Open » Resolved

Glad we finally got this working, sorry it took so long.
Thanks for reminding us about it and for your patience.

mimi's picture
User offline. Last seen 2 hours 11 min ago. Offline
Joined: 11/17/2008
Groups: Contenders
Status: Resolved » Open
Priority: 1-High » 2

Somewhere and when in the last few weeks the system seems to have reverted so that the forums are no longer working. I think it happened in the middle of adjustments to deal with the recent influx and had assumed that they were taken off line to help the system. I am unable to access either our group forum or the main website forum. On the group forum, as above, the last five posts are visible but when you go to the main page there is nothing.

auntdeen's picture
User offline. Last seen 1 hour 30 min ago. Offline
Joined: 04/19/2009

Same situation for Anthropic Dreams.

Joined: 06/17/2010

Main forum is down.
http://fold.it/portal/forum/5
"You are not allowed to post new content in the forum."
And shows nothing. Very laggy (page loads about minute).

Joined: 05/09/2008
Groups: None

indeed, I get the same error when logging in as non-admin, oddly enough it doesn't happen if you logout!

Joined: 11/10/2007
Groups: Window Group
Status: Open » Resolved

Should be fixed now.

Grom's picture
User offline. Last seen 5 hours 29 min ago. Offline
Joined: 04/30/2009
Groups: Russian team
Status: Resolved » Open

Hi.
Forum has been working for some time, but now blank again. My group page lists few topics from group forum page, but the page itself is blank.

Joined: 06/17/2010

Odd.
Both normal forum and group forum works for me.

Joined: 06/17/2010
Status: Open » Resolved

Forum fixed. Closing.

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