Mini-lockups caused by chat messages

Case number:845829-987511
Topic:Crash/Hang
Opened by:Madde
Status:Closed
Type:Bug
Opened on:Saturday, March 27, 2010 - 12:42
Last modified:Monday, May 10, 2010 - 23:26

Right after sending and right before receiving a message in in-game chat my app often locks up for a few seconds.
Up to now I thought it was my slow laptop's fault, but today I read in group chat that mat747 and steveB have similar glitches.
It's not a big thing, but maybe there's a bigger problem behind it.

(Sat, 03/27/2010 - 12:42  |  19 comments)


mat747's picture
User offline. Last seen 1 year 38 weeks ago. Offline
Joined: 10/15/2008
Groups: Void Crushers

Yes, it does cause my game to lock-up

keypad5's picture
User offline. Last seen 7 years 42 weeks ago. Offline
Joined: 11/09/2009

Same thing happens to me, running on a MacBook Pro with OS 10.5.8. (don't know if system specs help).

At its worst, the chat lock-ups appear to cause the program to crash.

Joined: 12/10/2008
Groups: Void Crushers

I have the same issue using Windows 7. It doesn't happen after every chat line, but if a few people are talking back and forth in a "short" amount of time the odds of this lockup are increased for me.

beta_helix's picture
User offline. Last seen 22 hours 33 min ago. Offline
Joined: 05/09/2008
Groups: None
Status: Open » Open

any other OS info would be helpful... we are working on this.

Madde's picture
User offline. Last seen 2 years 32 weeks ago. Offline
Joined: 05/29/2008
Groups: Void Crushers

My OS: WinXP Home SP3

It does not happen to me when I close the chat window and disable auto show. So I think it has something to do with displaying the messages, not with their receiving. As I mentioned before, for me it also happens right after sending a message (i.e. before displaying my own message in the chat window).

Joined: 05/09/2008
Groups: Void Crushers

XP Home SP3 and Vista Home premium. Happens on both.

Joined: 11/10/2007
Groups: Window Group

I have not encountered the lockups but have found and fixed two chat crashes, one of which occurs right after sending a message.

Joined: 11/10/2007
Groups: Window Group
Status: Open » Open

I've posted the update with these fixes. Do you still have this problem?

mat747's picture
User offline. Last seen 1 year 38 weeks ago. Offline
Joined: 10/15/2008
Groups: Void Crushers
Status: Open » Open

Hi seth

It`s still causes my game to stall/lock-up. But I think the update has made some improvement.
My OS Vista Ultimate SP1

keypad5's picture
User offline. Last seen 7 years 42 weeks ago. Offline
Joined: 11/09/2009

I'm still getting lock-up issues. For those who know Macs, this means I occasionally get the spinning beach-ball of death while it waits for the chat to update.

Joined: 11/10/2007
Groups: Window Group
Status: Open » Closed

I think I've tracked down the source of this hang and and fixed it. I'll try to post it soon.

keypad5's picture
User offline. Last seen 7 years 42 weeks ago. Offline
Joined: 11/09/2009

Hey Seth, that's great news. I know you guys must be busy getting ready for CASP9, but if you could post an update to fix this asap it would be immensely appreciated.

There have been higher levels of chat activity in recent days, and the chat hangs are beginning to really drag down the playing experience. :-(

mat747's picture
User offline. Last seen 1 year 38 weeks ago. Offline
Joined: 10/15/2008
Groups: Void Crushers

Yes, what keypad said.

Joined: 12/10/2008
Groups: Void Crushers

Yep, I'm still having the lockups even after the update.

Joined: 11/10/2007
Groups: Window Group
Status: Closed » Closed

Okay, I've posted the update. I'm marking this as resolved. Please reopen if the problem remains.

Joined: 09/18/2009
Groups: SETI.Germany

How about an external window for chat?
This would also be a benefit for multi-processor users.
I mostly disable FoldIt's built-in chat functions (like Madde) and run an external IRC-Chat-Program.
Doing it this way, I don't have these problems.

keypad5's picture
User offline. Last seen 7 years 42 weeks ago. Offline
Joined: 11/09/2009

Just a note: I'm not getting the chat hangs any more. Not since the last update. Thanks Seth!

But I might look into the external chat anyway, because the in-game chat has a few limitations, such as not being able to copy/paste text or using links (not sure if that's because I'm on a Mac).

beta_helix's picture
User offline. Last seen 22 hours 33 min ago. Offline
Joined: 05/09/2008
Groups: None

yeah... sadly not being able to copy/paste is a Mac thing, you are able to do that in windows.

Joined: 11/10/2007
Groups: Window Group

As the chat is based on IRC, you can use any IRC client to connect and chat. For example:

http://mibbit.com/chat/?channel=%23global&server=irc.fold.it

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