Client repeatedly crashes unexpectedly

Case number:845829-987403
Topic:Crash/Hang
Opened by:Bletchley Park
Status:Closed
Type:Bug
Opened on:Wednesday, March 3, 2010 - 01:06
Last modified:Wednesday, March 3, 2010 - 21:12

Since the alignment version, including the bugfixes, the client has become more and more unstable. While running scripts (existing tried-and-tested ones) the client now crashes within 5 minutes. This really needs to be resolved for this program to remain successful. I cannot babysit a system 24/7.
Before it would cause a windows 'this program has terminated in an unusual way' message, now it just terminates and vanishes without any message.

I'm happy to work with you on this problem.

(Wed, 03/03/2010 - 01:06  |  11 comments)


Joined: 12/06/2008
Groups: Contenders

A similar thing is happening to me. Tonight, I tried running Pletsch's "Overnight Script", which has always been reliable; but within a millisecond of invoking it, FoldIt shut down. Also, when I ran a rebuilding script Bletchley Park wrote for Contenders, it sat there playing the rebuild music, but did absolutely nothing. Neither of these behaved this way before the update that I loaded into my computer tonight.

Joined: 11/20/2008
Groups: None

Same here.

before the little update this morning, running scripts made foldit crash after about five minutes.
Now it crashes right away when I try to run a script.

Mark-'s picture
User offline. Last seen 21 weeks 5 days ago. Offline
Joined: 08/05/2009
Groups: Contenders

I've had a play around this morning, and it seems that anything rebuilding less than 3 segments causes crashes, even when done manually.

Joined: 05/19/2009
Groups: Contenders

rebuilds with 3 or less segments no longer show the purple ring and appear mote bland in performance than rebuilds with 4 or more segments. 4+ segments have the purple rings. A rebuild with 2 or less segments will immediately crash the client. I also have the subjective impression that manual rebuilds are more daring than LUA rebuilds.

vakobo's picture
User offline. Last seen 11 weeks 1 day ago. Offline
Joined: 06/05/2008
Groups: Russian team

I have crashes too, but not so quick (5 min). It crashes during script execution after 2 or 3 hours.
When Foldit crashes on my system (W2K) it always displays a message like (in translation from russian):

foldit: foldit.exe - Application error

Exception unknown program exception (0xe06d7363) in application at address 0x7945bc3f

From time to time Foldit crashes when i press Crtl-O directly after puzzle is loaded.

Also after align update Foldit begins to freeze with no message.
In this case log-file contains this strings at his end:
UNHANDLED EXCEPTION
SRVR_THRD sending...

mimi's picture
User offline. Last seen 21 weeks 4 days ago. Offline
Joined: 11/17/2008
Groups: Contenders

Much the same as everyone else.
After the update today the program is crashing repeatedly
especially but not exclusively when I try to run a script.
Unusable

Joined: 11/10/2007
Groups: Window Group
Status: Open » Open

Okay, I will look into these.

Joined: 05/03/2009
Groups: Contenders

Since the last new update, I'm getting crashed in a different way - usually mid-wiggle, it's freezing then shutting down with a game_library.dll error flag. This is in addition to the hung_app freeze which usually happens if I edit a script, not a recipe, and the hccutils.dll error on shutdown, which has happened on closing Foldit, ever since the exploration graph became zoomable.
Cheers Seth, thanks for efforts :)

CFC

Joined: 12/10/2008
Groups: Void Crushers

I'm having the same problem as well. Some recipes now cause foldit to crash immediately after starting them.

Joined: 11/10/2007
Groups: Window Group
Status: Open » Closed

I've posted an update that should fix the rebuild related crashes when running scripts like "Overnight Script" or when rebuilding 1 or 2 segments. Also the purple backbone should always appear now. So I'll mark this as resolved unless those remain a problem.

Joined: 12/10/2008
Groups: Void Crushers

Thanks, update seems to have solved the issue with rebuild recipes from immediately crashing when executed.

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