Can't Play #196

Case number:671071-986806
Topic:Game: Other
Opened by:Radagast
Status:Closed
Type:Bug
Opened on:Tuesday, September 15, 2009 - 08:49
Last modified:Tuesday, August 23, 2011 - 20:26

Ok, I have several issues, but the most immediate problem is that on one of the computers I use I can't play puzzle #196. This is part of the larger sets of problems I have, but the immediate issue is that for my home system when I try to load Puzzle #196 I get the following error: Unknown Filter Type: RMSD2.

Now this highlights a general problem I've been having: when I ran FoldIt on my work computer it kicked off an update and I was able to run puzzle #196, but on my home computer it did not seem to run an update. I'm guessing this is the problem, and I have had this issue before, but then after a few days the problem goes away, but I have no idea why.

1st question: Is there a way to force an update?

But that's not the only weirdness - on my home computer, I can chat with anyone, puzzle, or group. However, on my work computer I don't see any of the chat feeds being populated, it doesn't seem to be able to have any chat capability.

2nd question: Why can't I chat? Is there some global switch? None of the obvious controls work. This is after the app has been updated several times, same issue always. It possibly could be a workplace policy issue, if so, how could I check?

Bruce Poehlman (Radagast)

(Tue, 09/15/2009 - 08:49  |  2 comments)


Joined: 11/10/2007
Groups: Window Group
Topic: Biochem » Game: Other
Status: Open » Open

Yes, the error starting the puzzle is most likely due to the game not updating. Can you post a log the next time a machine doesn't update?

Joined: 06/17/2010
Status: Open » Closed

Old puzzle. Closing case.

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