Crash while mutating puzzle 174
| Case number: | 845829-986590 |
| Topic: | Crash/Hang |
| Opened by: | Madde |
| Status: | Resolved |
| Assigned: | Seth Cooper |
| Priority: | 1-High |
| Type: | Bug |
| Opened on: | Monday, July 27, 2009 - 20:40 |
| Last modified: | Wednesday, June 1, 2011 - 16:35 |
I let Foldit mutate the sidechains of puzzle 174 unattended a while and when I came back the application had crashed and there was the attached error message on my screen.
OS: WinXP Home SP3
version-binary: c4ec75ae0bc497a8dc7e069e6c9a4c69
version-resources: 84f908c5065500f199d3ae79061cc17e
version-database: 7374d51b5f549f97f304344671931be8
log.txt and options.txt are attached to this post
"We just looked into this and fixed it."
'Fixed' in terms of 'when the next update comes out' or what?
Because I just had a very similar error in puzzle 175 and I am pretty sure that I'm not the only one crashing.
I tried twice to attach the new log.txt to my post above.
Obviously it didn't work.
Therefore I just copy and paste the last few lines:
(the full log.txt is still saved if you need it)
----------------
Autosaved autosave-recentbest-42629-986572.ir_solution.
Autosaved autosave-creditbest-42629-986572.ir_solution.
SRVR_THRD error: A timeout was reached due to excessive server load.
Sorry for the inconvenience, please try again later. (..\..\src\interactive\boinc\Boinc.cc:52)
core.pack.interaction_graph.interaction_graph_factory: Instantiating DensePDInteractionGraph
core.pack.pack_rotamers: built 185 rotamers at 7 positions.
core.pack.pack_rotamers: IG: 36244 bytes
Unhandled exception in thread 013F1A58 (class interactive::application::novice::BoincThread): A timeout was reached due to excessive server load.
Sorry for the inconvenience, please try again later. (..\..\src\interactive\boinc\Boinc.cc:52)
ERROR: Unhandled exception: A timeout was reached due to excessive server load.
Sorry for the inconvenience, please try again later.
ERROR:: Exit from: ..\..\src\interactive\application\Thread.cc line: 163
core.pack.interaction_graph.interaction_graph_factory: Instantiating DensePDInteractionGraph
core.pack.pack_rotamers: built 438 rotamers at 10 positions.
core.pack.pack_rotamers: IG: 243612 bytes
UNHANDLED EXCEPTION
1: no symbol (no line)
Autosave error.
Error removing autosave-42629-986572.ir_solution.tmp.
(..\..\src\interactive\application\novice\util.cc:88)
UNHANDLED EXCEPTION
1: no symbol (no line)
2: no symbol (no line)
3: no symbol (no line)
4: no symbol (no line)
5: no symbol (no line)
ERROR: unknown atom_name: LEU
ERROR:: Exit from: ..\..\src\core\chemical\ResidueType.cc line: 1196
| Assigned: Anonymous » Seth Cooper |
We think we've found the source of the crash and the fix has been implemented; usually this is what a status of "Done" means. It hasn't been released yet (the next update should go out within a few days), once that happens, we'll set it to "Resolved".
This has been released, and hopefully fixed, so I'm marking it as resolved. Please reopen if you still encounter this bug.
| Status: Done » Resolved |
Marking as resolved this time.
| Status: Resolved » Open |
| Priority: 3 » 1-High |
I have not only been hitting this error when loading a puzzle but also when updating the program.
So, in fact the fix for me has never been implemented and the latest build does not contain the fix.
I think that once a fix has been around for a few weeks the build should be update with it.
If you need more information please email me.
Cheers.
I have not only been hitting this error when loading a puzzle but also when updating the program.
So, in fact the fix for me has never been implemented and the latest build does not contain the fix.
I think that once a fix has been around for a few weeks the build should be update with it.
If you need more information please email me.
Cheers.
| Status: Open » Resolved |
Client/s updated. Closing.
![](http://128.95.1.228:8000/tracking_pixel.gif?events=scAdd&f=1111&wdata={"x":12, "y":11}){kind=tracking}
Hi Madde,
We just looked into this and fixed it. The log.txt you provided was very very helpful, we really appreciate it!
Thanks!