crash with new update
| Case number: | 845829-985691 |
| Topic: | Crash/Hang |
| Opened by: | reed |
| Status: | Resolved |
| Assigned: | Seth Cooper |
| Priority: | 3 |
| Type: | Bug |
| Opened on: | Wednesday, February 25, 2009 - 04:59 |
| Last modified: | Friday, February 27, 2009 - 17:57 |
After the update, I got a couple of crashes when trying to load a solution.
The first crash was when I loaded a shared team solution.
Later, on puzzle 127 I saved a solution, and when I later tried to load this solution, it crashed again. Now, I cannot get back into puzzle 127 at all without an immediate crash.
| Assigned: Anonymous » Seth Cooper |
Could you attach your autosave solution (autosave-42629-985652.ir_solution) to a comment? The FAQ will tell you where to find the Foldit data files.
I can attach my autosave file (autosave-38628-985652.ir_solution) , but I don't see an attach file option here (am I missing it?). Should I start a new feedback with the attached file?
http://fold.it/portal/node/985694
@reed: Seems so, there is no upload for answering.
If you open new, you can add case link to this, too.
Do you use WinXP SP3?
Maybe the easiest at this point is if you message me, I can give you my email, and you can email me the solution.
Yes, I am WinXP SP3.
But, I just tried logging back into puzzle 127 and it's working fine now. Save and load solution is working again for me.
I just tried again and my app still crashes.
And it's not only 127 group but also 128 group (tried 2 different shares from 2 different teammates - both crashed my app).
It seems that only Windows versions are concerned but not all of them.
For me it's XP Home SP3
Also affected by this bug are at least: kret, mat747 and Deniz_Akcay
Do you know what versions you and your teammates are using? Has everyone updated to the newest version?
Actually the latest update causes the problem.
The trouble started just after we updated.
Can you post the title and description of one of the shared solutions you are having trouble loading? I can try to get it from the database and take a look.
On 128: 10868.917 Created by MikeCassidy
Thanks, I think I may have found the source of the problem. Do you have relative score coloring on?
I've posted an update that I think should fix this problem. Can anyone confirm?
I restarted with the new update, and I can now load Mike's solution just fine. Thank you very much for working on this right away, we all appreciate it.
can't download a solution GC8_evolved (Team seti.germany)
error reading download_tmp_985652_1235666484.ir_solution; file is too small
an earlier solution works
is that one simply corrupt or has it to do with this?
Now I can load shared solutions but now MikeCassidy has problems to load my shared solution.
Has he got the same error as me?
The solution doesn't score in the team ranking, too.
There are 3 versions up now from aendgraend. Neither of them scored or can be downloaded.
Error reading download_tmp_985652_123583833.ir_solution; file is too small.
The score on the page is updated, but not in the app.
I can't open mat747's share on 128 and in AHAP misiaczkowski can't open DH's 10,900.
"file too small"
Thanks for the comments. It looks like the crash problem is fixed, so I'll consider that resolved.
The "file to small" error is likely due to the fact that we ran out of space to store solutions, so recent shared solutions are not being stored on the servers correctly. We're working on clearing out some space.
| Status: Open » Resolved |
Marking as resolved, another feedback was opened for the 'file too small' problem.




Every time I try to load puzzle 127 (I played as evolver the last time before the update) foldit crashes.
I can load my 128 solo without any problems.
log.txt:
---snip---
BOINC says connect to: irc.fold.it
Using nick: Madde
SRVR_THRD sending...
SRVR_THRD starting solution upload...
Entering IRC::run
SRVR_THRD finished solution upload. took 6.52195 seconds.
SRVR_THRD uploading oracle...
SRVR_THRD sending: 42629 985685 group_score
SRVR_THRD sending: 42629 985685 score
SRVR_THRD checking...
SRVR_THRD getting notifications...
SRVR_THRD sending play event log...
Autosaved autosave-42629-985685.ir_solution.
Autosaved autosave-creditbest-42629-985685.ir_solution.
core.conformation.Conformation: [ WARNING ] missing heavyatom: OXT on residue VAL_p:CtermProteinFull 77
Adding secstruct through DSSP
Finished adding secstruct through DSSP
Autosave autosave-42629-985652.ir_solution loaded.
SRVR_THRD sending...
Autosave autosave-best-42629-985652.ir_solution loaded.
Autosave autosave-recentbest-42629-985652.ir_solution loaded.
Autosave autosave-best-improver-42629-985652.ir_solution loaded.
Autosave autosave-recentbest-improver-42629-985652.ir_solution loaded.
Autosave autosave-best-improver-42629-985652.ir_solution loaded.
Autosave autosave-recentbest-improver-42629-985652.ir_solution loaded.
Autosave autosave-best-improver-42629-985652.ir_solution loaded.
Autosave autosave-recentbest-improver-42629-985652.ir_solution loaded.
Recomputing from sequence mapping (FORCED).