Failed to click any icon in More Building Blocks

Case number:699969-2013217
Opened by:ChanMH
Opened on:Saturday, June 4, 2022 - 08:25
Last modified:Saturday, June 4, 2022 - 20:18

I have tried to reinstall FoldIt but it still doesn't work. may I know what is the problem? I could not enter the next level if I cannot complete this level. I cannot click a single button in this level.

(Sat, 06/04/2022 - 08:25  |  1 comment)

bkoep's picture
User offline. Last seen 15 hours 29 min ago. Offline
Joined: 11/15/2012
Groups: Foldit Staff

Hmm, I'm not seeing any issues in my installation. Can you tell us more about the problem?

What are the steps you take just before you cannot click any buttons? For example, maybe you start Foldit, log in, go to Campaign levels, and click More Building Blocks to load the level. When the level loads, do you see a help dialog with text like "A Building Block placed onto..."? Are the buttons inactive immediately when the level loads? Or do the buttons become inactive only after you do something in the level?

Is the application completely unresponsive? For example, if you hover your cursor over the Foldit logo in the upper-left corner, does this highlight the logo icon? Can you click on this Foldit logo icon and go to the Puzzle Menu?


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