Can't load any science puzzle

Case number:	699969-2012838
Topic:	General
Opened by:	spvincent
Status:	Open
Type:	Bug
Opened on:	Saturday, February 26, 2022 - 02:29
Last modified:	Sunday, March 6, 2022 - 05:35

Loading any science puzzle (Linux/Main) now causes Foldit to crash instantly.

Debug.txt

version: 1
{
"backtrace" : "cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(game::application::CrashReporter::exit_callback(std::string const&, int, std::string const&)+0x2a) [0x7f867192830a]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(boost::detail::function::void_function_obj_invoker3, boost::_bi::list4 >, boost::arg<1>, boost::arg<2>, boost::arg<3> > >, void, std::string const&, int, std::string const&>::invoke(boost::detail::function::function_buffer&, std::string const&, int, std::string const&)+0x12e) [0x7f867192ac1e]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(utility::exit_handler(char const*, int, std::string const&)+0xb2) [0x7f867677a022]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(utility::exit(char const*, int, std::string const&, int)+0x18) [0x7f867677aaf8]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(interactive::util::access_ptr::indirection_shim::indirection_shim(interactive::util::access_ptr const&)+0xfe) [0x7f86718dc1ce]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(game::util::IRC::event_numeric(irc_session_s*, unsigned int, char const*, char const**, unsigned int)+0x63b) [0x7f86718d467b]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(irc_process_select_descriptors+0xe45) [0x7f8676d4ecb5]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(game::util::IRC::run(boost::function)+0x314) [0x7f86718d93d4]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(game::application::IRCThread::operator()()+0x4a2) [0x7f86717cc7f2]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(interactive::util::Thread::thread_entry_func()+0x2d) [0x7f867218a63d]\ncmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(interactive::util::Thread::pthread_startup_helper(void*)+0x23) [0x7f867218ae73]\n/lib/x86_64-linux-gnu/libpthread.so.0(+0x9609) [0x7f866e81e609]\n/lib/x86_64-linux-gnu/libc.so.6(clone+0x43) [0x7f8678c9e293]\n"
"build_id" : "20220222-22135083c0-linux_x64"
"crash_id" : "e9fa1ac4-fcd9-4df6-983b-e2b97657378f"
"current_actions" : ""
"current_tool" : "Selection Interface"
"file" : "interactive/util/refcount/access_ptr.hh:217"
"machine_id" : "59cc9335-7548-495a-a39a-c3737e48e54c"
"macro_id" : "-1"
"message" : "ptr_.valid()"
"player_id" : "3010"
"puzzle_id" : "2012820"
"puzzle_running_time" : "6"
"running_time" : "45.7026"
"timestamp" : "1645842201"
}
verify: 214bac3ab60f6ea948614ceaa38ec3eb

Log.txt

args passed:
'/home/svincent/Foldit/Foldit'
args used:
'/home/svincent/Foldit/Foldit'
'-resources'
'cmp-resources-c9ed70752f2566e659167957f4a60543/resources'
'-database'
'cmp-database-6315fcde1db028011b4a51ba97841e54/database'
'-interactive_game'
'novice'
'-boinc_url'
'https://fold.it'
'-interactive:interactive_residue_types'
'-ignore_unrecognized_res'
'-out:levels'
'all:warning'
'interactive:info'
'standalone:info'
'game:info'
'-out:no_color'
'-load_PDB_components'
'false'
standalone.application.StandaloneViewPresetList: {0} StandaloneViewPresetList->load_preset_files(): successfully loaded view preset files
standalone.application.StandaloneViewPresetList: {0} StandaloneViewPresetList->load_preset_files(): successfully loaded view preset files
Can't open audio device.
game.application.GameApplication: {0} starting the init thread!..
game.application.GameApplication: {0} boinc base url: https://fold.it
game.application.boinc.boinc_util: {0} REPORTING CRASH: 3010
interactive.sound/SoundTheme: {0} SoundTheme::load: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/sounds/organic_01
interactive.sound/SoundTheme: {0} loading: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/sounds/organic_01/rotamer_land_00.ogg
interactive.sound/SoundTheme: {0} loading: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/sounds/organic_01/rotamer_land_01.ogg
interactive.sound/SoundTheme: {0} loading: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/sounds/organic_01/rotamer_land_02.ogg
interactive.sound/SoundTheme: {0} loading: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/sounds/organic_01/rotamer_land_03.ogg
interactive.sound/SoundTheme: {0} loading: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/sounds/organic_01/rotamer_land_04.ogg
interactive.sound/SoundTheme: {0} loading: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/sounds/organic_01/rotamer_land_05.ogg
standalone.application.StandaloneApplication: {0} (@init_machine_log)intro_level_version_ is 0
interactive.util.options_dict: {0} We're loading in the hotkeys
interactive.util.options_dict: {0} We loaded in the hotkeys
interactive.rosetta_util.ExposedHydrophobicsCalculator: {0} SVM classifier successfully loaded
interactive.rosetta_util.ExposedHydrophobicsCalculator: {0} Feature list successfully loaded
interactive.rosetta_util.ExposedHydrophobicsCalculator: {0} Valid classifier feature list
interactive.remote.RemoteThread: {0} REMOTE Local Address: 192.168.1.101
game.application.GameApplication: {0} buildid: 20220222-22135083c0-linux_x64
standalone.application.StandaloneApplication: {0} about to create view_options_button_
saving options file...
saving options file...
saving options file...
interactive.application.shared.ToolApplication: {0} setting side chain mode to: 0 Don't Show (Fast)
saving options file...
saving options file...
saving options file...
saving options file...
saving options file...
interactive.remote.RemoteDialog: {0} Found remote enable option: 0
game.application.AlphaFoldDialog: {0} POS UDim< rel:0 abs:345 self:0 >:UDim< rel:0 abs:-6 self:0 >
game.application.boinc.Updater: {0} checking updates...
game.application.boinc.Updater: {0} binary
game.application.boinc.Updater: {0} local: '7c47715328b0324d90b961f8d4acb8e8'
game.application.boinc.Updater: {0} remote: '7c47715328b0324d90b961f8d4acb8e8'
game.application.boinc.Updater: {0} database
game.application.boinc.Updater: {0} local: '6315fcde1db028011b4a51ba97841e54'
game.application.boinc.Updater: {0} remote: '6315fcde1db028011b4a51ba97841e54'
game.application.boinc.Updater: {0} resources
game.application.boinc.Updater: {0} local: 'c9ed70752f2566e659167957f4a60543'
game.application.boinc.Updater: {0} remote: 'c9ed70752f2566e659167957f4a60543'
game.application.boinc.Updater: {0} cleaning up old components:
game.application.boinc.Updater: {0} database 6315fcde1db028011b4a51ba97841e54
game.application.boinc.Updater: {0} binary 00000000000000000000000000000000
game.application.boinc.Updater: {0} binary 7c47715328b0324d90b961f8d4acb8e8
game.application.boinc.Updater: {0} resources c9ed70752f2566e659167957f4a60543
game.application.boinc.Updater: {0} resources 00000000000000000000000000000000
standalone.application.StandaloneApplication: {0} Show splash!
standalone.application.StandaloneApplication: {0} Playing: sounds/organic_01/splashscreen.ogg
standalone.application.StandaloneApplication: {0} Converting any old-style quicksaves and autosaves...
game.application.boinc.Boinc: {0} Sending SOPs:
game.application.boinc.Boinc: {0} Sending SOPs:
game.application.GameApplication: {0} About to show the puzzle screen...
game.application.GameApplication: {0} Trying to get the puzzle list...
game.application.GameApplication: {0} Loading cache...
game.application.GameApplication: {0} Parsing puzzle URL...
game.application.GameApplication: {0} Parsing contests...
game.application.GameApplication: {0} Parsing macros...
game.application.GameApplication: {0} Saving the cache...
standalone.application.intro.level_util: {0} JM level version = 0
standalone.application.intro.level_util: {0} Using file: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/levels/campaign_2020.intros
standalone.application.intro.level_util: {0} Using file: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/levels/educational_puzzles.intros
standalone.application.intro.level_util: {0} Using file: cmp-resources-c9ed70752f2566e659167957f4a60543/resources/levels/endless_puzzles.intros
game.application.GameApplication: {0} Parsing level completion...
game.application.boinc.Boinc: {0} Sending SOPs:
game.application.GameApplication: {0} Initting the list...
game.application.GameApplication: {0} Got the puzzles...
game.application.boinc.Boinc: {0} Sending SOPs:
game.application.GameApplication: {0} Finished show_puzzle_screen...
game.application.boinc.Boinc: {0} Sending SOPs:
game.application.boinc.ServerPuzzle: {0} downloading: http://fold.it/portal/files/puzzle_pdb/puzzle_post_2323.zip
standalone.application.boinc.Puzzle: {0} has key .ocmdline
standalone.application.boinc.Puzzle: {0} has key .odensity
standalone.application.boinc.Puzzle: {0} has key .owts
standalone.application.boinc.Puzzle: {0} has key .params
standalone.application.boinc.Puzzle: {0} has key .opdb
standalone.application.boinc.Puzzle: {0} has key .opuzzle_setup
standalone.application.boinc.Puzzle: {0} starting score : 563.477
standalone.application.boinc.Puzzle: {0} puzzle loaded
interactive.application.actions.loop_hash_utils: {0} building library...interactive.application.actions.loop_hash_utils: {0} done.
standalone.application.TitlePanel: {0} TitlePanel new session
standalone.application.ScorePanel: {0} ScorePanel new session
standalone.application.ViewOptionsPanelButton: {0} ViewOptionsPanelButton new session
standalone.application.HelpPanelButton: {0} HelpPanelButton new session
standalone.application.ActionOptionsPanelButton: {0} ActionOptionsPanelButton new session
standalone.application.UndoPanelButton: {0} UndoPanelButton new session
standalone.application.CookbookPanelButton: {0} CookbookPanelButton new session
standalone.application.HamburgerPanelButton: {0} HamburgerPanelButton new session
interactive.application.appposeview.ElectronDensityGeom: {0} set up new density...
interactive.application.appposeview.ElectronDensityGeom: {0} updating surface...
game.application.GameApplication: {0} GROUP CHAT CHANNEL: Contenders
interactive.application.appposeview.ElectronDensityGeom: {0} updating surface...
game.application.GameApplication: {0} BOINC says connect to: irc.fold.it:6667
game.application.GameApplication: {0} Using nick: spvincent
game.application.GameApplication: {0} Ended Initialization of GameApplication
game.application.BoincThread: {0} SRVR_THRD getting notifications...
game.util.IRC: {0} Entering IRC::run
game.application.boinc.Boinc: {0} Sending SOPs:
****** Encountered Crash at /home/jflat06/foldit/foldit_merge/source/cmake_2/build_release/../../src/interactive/util/refcount/access_ptr.hh:217
ptr_.valid()
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(game::application::CrashReporter::exit_callback(std::string const&, int, std::string const&)+0x2a) [0x7f867192830a]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(boost::detail::function::void_function_obj_invoker3, boost::_bi::list4 >, boost::arg<1>, boost::arg<2>, boost::arg<3> > >, void, std::string const&, int, std::string const&>::invoke(boost::detail::function::function_buffer&, std::string const&, int, std::string const&)+0x12e) [0x7f867192ac1e]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(utility::exit_handler(char const*, int, std::string const&)+0xb2) [0x7f867677a022]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(utility::exit(char const*, int, std::string const&, int)+0x18) [0x7f867677aaf8]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(interactive::util::access_ptr::indirection_shim::indirection_shim(interactive::util::access_ptr const&)+0xfe) [0x7f86718dc1ce]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(game::util::IRC::event_numeric(irc_session_s*, unsigned int, char const*, char const**, unsigned int)+0x63b) [0x7f86718d467b]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(irc_process_select_descriptors+0xe45) [0x7f8676d4ecb5]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(game::util::IRC::run(boost::function)+0x314) [0x7f86718d93d4]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(game::application::IRCThread::operator()()+0x4a2) [0x7f86717cc7f2]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(interactive::util::Thread::thread_entry_func()+0x2d) [0x7f867218a63d]
cmp-binary-7c47715328b0324d90b961f8d4acb8e8/game_library.so(interactive::util::Thread::pthread_startup_helper(void*)+0x23) [0x7f867218ae73]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x9609) [0x7f866e81e609]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x43) [0x7f8678c9e293]

ERROR: ptr_.valid()
ERROR:: Exit from: /home/jflat06/foldit/foldit_merge/source/cmake_2/build_release/../../src/interactive/util/refcount/access_ptr.hh line: 217

Sat, 02/26/2022 - 03:36

NinjaGreg 26 17

Offline

Joined: 05/21/2010

Groups: Go Science

Same on Mac

Sat, 02/26/2022 - 03:42

Here's the debug files for Mac, attached.

Sat, 02/26/2022 - 08:22

manu8170 75 97

Joined: 09/09/2010

Groups: L'Alliance Francophone

Same on Windows 10 Pro 21H2 build 19044.1566

Logs:
UNHANDLED EXCEPTION
****** Encountered Crash at Unknown File:0
Unknown Exception
1: interactive::util::access_ptr::indirection_shim::indirection_shim +148 bytes (no line)
2: interactive::util::access_ptr::operator-> +20 bytes (no line)
3: game::util::IRC::event_numeric +1318 bytes (no line)
4: irc_strerror +4762 bytes (no line)
5: irc_process_select_descriptors +606 bytes (no line)
6: game::util::IRC::run +1082 bytes (no line)
7: game::application::IRCThread::operator() +836 bytes (no line)
8: interactive::util::Thread::thread_entry_func +69 bytes (no line)
9: interactive::util::Thread::win32_thread_startup_helper +14 bytes (no line)
10: BaseThreadInitThunk +25 bytes (no line)
11: RtlGetAppContainerNamedObjectPath +286 bytes (no line)
12: RtlGetAppContainerNamedObjectPath +238 bytes (no line)

1: interactive::util::access_ptr::indirection_shim::indirection_shim +148 bytes (no line)
2: interactive::util::access_ptr::operator-> +20 bytes (no line)
3: game::util::IRC::event_numeric +1318 bytes (no line)
4: irc_strerror +4762 bytes (no line)
5: irc_process_select_descriptors +606 bytes (no line)
6: game::util::IRC::run +1082 bytes (no line)
7: game::application::IRCThread::operator() +836 bytes (no line)
8: interactive::util::Thread::thread_entry_func +69 bytes (no line)
9: interactive::util::Thread::win32_thread_startup_helper +14 bytes (no line)
10: BaseThreadInitThunk +25 bytes (no line)
11: RtlGetAppContainerNamedObjectPath +286 bytes (no line)
12: RtlGetAppContainerNamedObjectPath +238 bytes (no line)

Sat, 02/26/2022 - 11:57

WBarme1234 75 23

Joined: 03/08/2012

Groups: None

Same on Windows 10 Pro

Sat, 02/26/2022 - 12:59

HuubR 34 88

Joined: 04/13/2020

Groups: Gargleblasters

This seems to be related to the IRC server. I posted more details in the #ops channel.

Sat, 02/26/2022 - 15:05

alcor29 5 7

Joined: 11/16/2012

Groups: Anthropic Dreams

I pinged jflat, bkoep, and josh on Discord veteran channel. 2/26/22, 6;42 am PST.

Sat, 02/26/2022 - 19:30

beta_helix 75 645

Joined: 05/09/2008

Should be back up... thanks for your patience!

Thu, 03/03/2022 - 00:51

gmn 4 5

Joined: 08/20/2010

This is happening again. CLient crashes when trying to open a new puzzle.

Thu, 03/03/2022 - 02:24

Me too. I pinged jflat. Notes on discord.

Thu, 03/03/2022 - 18:32

#10

We are trying to diagnose why this is happening, but in the meantime please let us know if it happens again (discord is the fastest way to alert us) so we can get it back up and running.

Thanks again.

Fri, 03/04/2022 - 18:09

#11

Merf 75 86

Joined: 01/01/2010

NBG here still.

Fri, 03/04/2022 - 20:52

#12

Now seems ok.

Sat, 03/05/2022 - 10:36

#13

Aaand now it's failed again.

Sat, 03/05/2022 - 13:24

#14

Today failing again (Same on Windows 10 Pro)

Sat, 03/05/2022 - 13:33

#15

Sandrix72 23 6

Joined: 02/01/2022

It is unplayable :( :( :(
If i do not close the earlier opened foldit windows, i can use them, but no new window can be opened, because it crashes in few seconds(new install, other computer does not make any change). System Windows 10, laptop computer.

version: 1
{
"backtrace" : " 1: interactive::util::access_ptr::indirection_shim::indirection_shim +148 bytes (no line)\n 2: interactive::util::access_ptr::operator-> +20 bytes (no line)\n 3: game::util::IRC::event_numeric +1318 bytes (no line)\n 4: irc_strerror +4762 bytes (no line)\n 5: irc_process_select_descriptors +606 bytes (no line)\n 6: game::util::IRC::run +1082 bytes (no line)\n 7: game::application::IRCThread::operator() +836 bytes (no line)\n 8: interactive::util::Thread::thread_entry_func +69 bytes (no line)\n 9: interactive::util::Thread::win32_thread_startup_helper +14 bytes (no line)\n 10: BaseThreadInitThunk +25 bytes (no line)\n 11: RtlGetAppContainerNamedObjectPath +286 bytes (no line)\n 12: RtlGetAppContainerNamedObjectPath +238 bytes (no line)\n"
"build_id" : "20220222-22135083c0-win_x86"
"crash_id" : "91700c9a-c550-482c-b7b6-24ebbb5c4eb8"
"current_actions" : ""
"current_tool" : "Selection Interface"
"file" : "Unknown File:0"
"machine_id" : "3cf930ba-19d6-44b2-aeaf-5883a02fd140"
"macro_id" : "-1"
"message" : "Unknown Exception"
"player_id" : "1060747"
"puzzle_id" : "2012829"
"puzzle_running_time" : "23"
"running_time" : "1.3524e+06"
"timestamp" : "1646486801"
}
verify: b94484cb87d15adf96a51aa297f0aa46

Sat, 03/05/2022 - 15:50

#16

jausmh 20 24

Joined: 05/19/2017

Groups: Marvin's bunch

It is crashing again on opening... on MacOS.

Sat, 03/05/2022 - 20:12

#17

Weeeeeeeeeel, it's now up again, fingers crossed!

Sun, 03/06/2022 - 05:35

#18

jeff101 24 78

Joined: 04/20/2012

I'm using a Windows machine. After I finished puzzle 2114, 
I quit all my Foldit clients, rebooted my machine, and then
restarted my Foldit clients without updating them. When I tried 
to play puzzle 2116, they showed the starting structure and then 
quit Foldit when I tried to do anything with it. Later, I tried 
again, starting with puzzle 2108 or 2114 instead (both are 
expired puzzles I had played before with Foldit). Puzzles 2108 
& 2114 worked fine, so without quitting these clients, I switched 
them to puzzle 2116. This time puzzle 2116 worked fine. Very 
strange, but at least I can play puzzle 2116 now.