Crash log for Puzzle 1870

Case number:845829-2010089
Topic:Crash/Hang
Opened by:WBarme1234
Status:Open
Type:Bug
Opened on:Thursday, July 30, 2020 - 18:17
Last modified:Monday, August 3, 2020 - 19:07

I had started working on puzzle 1870 and suddenly it crashed.
I tryed to restart same puzzle again, after displaying a moment my fold it crashed right away, tried several time -> always crashing.

---------------------------------------------------------------------------------
File debug.txt
version: 1
{
"backtrace" : " 1: core::kinematics::AtomTree::xyz +34 bytes (no line)\n 2: interactive::application::appposeview::GUIPoseProxy::xyz +14 bytes (no line)\n 3: interactive::poseview::SideChainGeom::get_atom_connection +398 bytes (no line)\n 4: interactive::poseview::ResidueGeom::get_atom_connection +20 bytes (no line)\n 5: interactive::poseview::HelixResidueGeom::get_atom_connection +178 bytes (no line)\n 6: interactive::poseview::PoseGeom::get_atom_connection +102 bytes (no line)\n 7: interactive::application::appposeview::BandGeom::update +1084 bytes (no line)\n 8: interactive::application::appposeview::ExtraPoseInfoGeom::update +73 bytes (no line)\n 9: interactive::geom::Composite::update +72 bytes (no line)\n 10: interactive::geom::Viewport::update +79 bytes (no line)\n 11: interactive::gui::Container::update +190 bytes (no line)\n 12: interactive::gui::TopLevel::update +1448 bytes (no line)\n 13: interactive::gui::GUISystem::update +95 bytes (no line)\n 14: interactive::guiwrapper::GUIWrapper::tick_frame +155 bytes (no line)\n 15: interactive::guiwrapper::win32::Win32Wrapper::start +451 bytes (no line)\n 16: interactive::application::interactive_main +2622 bytes (no line)\n 17: game::application::game_main +1321 bytes (no line)\n 18: library_main +21 bytes (no line)\n 19: no symbol (no line)\n 20: no symbol (no line)\n 21: no symbol (no line)\n 22: BaseThreadInitThunk +25 bytes (no line)\n 23: RtlGetAppContainerNamedObjectPath +228 bytes (no line)\n 24: RtlGetAppContainerNamedObjectPath +180 bytes (no line)\n"
"build_id" : "20200625-6f685ae5d0-win_x86"
"crash_id" : "722fa0ef-e4a1-4ce5-941a-9b3145f30ba2"
"current_actions" : "ToolBridgeAction\,ActionButtonBridge\,ActionGlobalMinimize"
"current_tool" : "Pull Mode"
"file" : "Unknown File:0"
"machine_id" : "4d7f2474-48cb-4f35-ab05-7968101bb632"
"macro_id" : "-1"
"message" : "Unknown Exception"
"player_id" : "410052"
"puzzle_id" : "2010086"
"puzzle_running_time" : "21"
"running_time" : "327436"
"timestamp" : "1596131485"
}
verify: 8aae773bd390894a3bbdc8bc63819b1f

------------------------------------------------------------------
File log.txt
wan't copy, because of null character

(Thu, 07/30/2020 - 18:17  |  5 comments)


Joined: 03/08/2012
Groups: None

File log.txt attached

Joined: 03/08/2012
Groups: None
Topic: General » Crash/Hang
Type: Suggestion » DevPrev Issue

File log.txt attached

Joined: 03/08/2012
Groups: None
Type: DevPrev Issue » Bug

After recording the loading of puzzle 1870, I can now forward the windows 10 message (closing foldit.exe)

How can I delete Puzzle 1870 from \Foldit-Folder and restart Puzzle 1870 again?

Joined: 03/08/2012
Groups: None

Bad File autosave-creditbest.ir_solution
as text-file attached (remove .txt extension and copy into folder)

bkoep's picture
User offline. Last seen 6 hours 52 min ago. Offline
Joined: 11/15/2012
Groups: Foldit Staff

Are you able to Share with Scientists your solution before the client crashes? Or does Foldit crash before you can click any buttons in the puzzle?

You can try deleting some puzzle files from your Foldit running directory. You will have to navigate to your Foldit installation (probably something like C:\Program Files\Foldit\). Within this directory, you can try deleting all files that start with "0002010086.ir_puzzle*".

If that doesn't work, then you may have to reinstall Foldit from scratch.

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