Repetitive crash on windows

Case number:845829-2009832
Topic:Crash/Hang
Opened by:Bruno Kestemont
Status:Open
Type:Bug
Opened on:Sunday, June 14, 2020 - 12:53
Last modified:Wednesday, June 24, 2020 - 19:21

2 clients on 1850.

One lasting with already 1 373 000 kb memory usage

The second one crashes after several minutes recipe running.

(Sun, 06/14/2020 - 12:53  |  8 comments)


Joined: 09/24/2012
Groups: Go Science

end of log is here:

core.conformation.Residue: [ WARNING ] Residue connection id changed when creating a new residue at seqpos 1
core.conformation.Residue: [ WARNING ] ResConnID info stored on the connected residue (residue 2) is now out of date!
core.conformation.Residue: [ WARNING ] Connection atom name (in src): C
core.chemical.AtomICoor: [ WARNING ] IcoorAtomID::atom_id(): Cannot get atom_id for POLYMER_LOWER of residue LEU 1. Returning BOGUS ID instead.
core.conformation.Residue: [ WARNING ] missing an atom: 1 H that depends on a nonexistent polymer connection!
core.conformation.Residue: [ WARNING ] --> generating it using idealized coordinates.
core.conformation.Residue: [ WARNING ] Residue connection id changed when creating a new residue at seqpos 72
core.conformation.Residue: [ WARNING ] ResConnID info stored on the connected residue (residue 73) is now out of date!
core.conformation.Residue: [ WARNING ] Connection atom name (in src): C
core.chemical.AtomICoor: [ WARNING ] IcoorAtomID::atom_id(): Cannot get atom_id for POLYMER_LOWER of residue LEU 72. Returning BOGUS ID instead.
core.conformation.Residue: [ WARNING ] missing an atom: 72 H that depends on a nonexistent polymer connection!
core.conformation.Residue: [ WARNING ] --> generating it using idealized coordinates.
core.conformation.Residue: [ WARNING ] Residue connection id changed when creating a new residue at seqpos 143
core.conformation.Residue: [ WARNING ] ResConnID info stored on the connected residue (residue 144) is now out of date!
core.conformation.Residue: [ WARNING ] Connection atom name (in src): C
core.chemical.AtomICoor: [ WARNING ] IcoorAtomID::atom_id(): Cannot get atom_id for POLYMER_LOWER of residue LEU 143. Returning BOGUS ID instead.
core.conformation.Residue: [ WARNING ] missing an atom: 143 H that depends on a nonexistent polymer connection!
core.conformation.Residue: [ WARNING ] --> generating it using idealized coordinates.
max_hbs: 6 removed: 3
max_hbs: 3 removed: 3
max_hbs: 0 removed: 3

UNHANDLED EXCEPTION
1: no symbol (no line)
2: no symbol (no line)
3: no symbol (no line)
4: no symbol (no line)
5: no symbol (no line)
6: no symbol (no line)
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32: no symbol (no line)
33: no symbol (no line)
34: no symbol (no line)
35: no symbol (no line)

Joined: 09/24/2012
Groups: Go Science

Now the 2 clients crashed together.

Joined: 09/24/2012
Groups: Go Science

Error loading a quicksave

2 clients/3 crashed during night.

Remaining client 1700 Mb memory usage (37% physical memory).

Cannot load a 40 Mb log
====================

core.conformation.Residue: [ WARNING ] missing an atom: 143 H that depends on a nonexistent polymer connection!
core.conformation.Residue: [ WARNING ] --> generating it using idealized coordinates.
max_hbs: 7 removed: 2
max_hbs: 4 removed: 3
max_hbs: 2 removed: 2
max_hbs: 0 removed: 2
Time: 197106 - Tool on_action_complete called
Error creating temporary file puzzles/0002009825/0000447652/B21/quicksave5.ir_solution_UNIQ-42a5ccef-15e3-48ee-9884-cec5f238a807 falling back to unsafe direct write of save data
Unhandled exception in thread 59940DB8 (class interactive::util::Thread): Error opening puzzles/0002009825/0000447652/B21/quicksave5.ir_solution for write.
(..\..\..\source\src\standalone\application\verify_util.cc:104)

ERROR: Unhandled exception: Error opening puzzles/0002009825/0000447652/B21/quicksave5.ir_solution for write.

ERROR:: Exit from: ..\..\..\source\src\interactive\util\Thread.cc line: 299
BACKTRACE:
1: no symbol (no line)
2: no symbol (no line)
3: no symbol (no line)
4: no symbol (no line)
5: no symbol (no line)
6: no symbol (no line)

UNHANDLED EXCEPTION
1: no symbol (no line)
2: no symbol (no line)
3: no symbol (no line)
4: no symbol (no line)
5: no symbol (no line)
6: no symbol (no line)
7: no symbol (no line)
8: no symbol (no line)

Joined: 09/24/2012
Groups: Go Science

Now the last client crashed when trying to open a new client.

Is it linked to the size of the log.txt ? (45 Mb)
======================

core.conformation.Residue: [ WARNING ] missing an atom: 118 H that depends on a nonexistent polymer connection!
core.conformation.Residue: [ WARNING ] --> generating it using idealized coordinates.
***** ENDING THREAD ActionGlobalMinimize
Time: 227841 - Tool on_action_complete called
Time: 227841 - Tool on_action_complete called

UNHANDLED EXCEPTION
1: no symbol (no line)
2: no symbol (no line)
3: no symbol (no line)
4: no symbol (no line)
5: no symbol (no line)
6: no symbol (no line)
7: no symbol (no line)
8: no symbol (no line)
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25: no symbol (no line)
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27: no symbol (no line)
28: no symbol (no line)
29: no symbol (no line)
30: no symbol (no line)
31: no symbol (no line)
32: no symbol (no line)

Joined: 09/24/2012
Groups: Go Science

Closing all clients and starting again works. (reset log)

bkoep's picture
User offline. Last seen 4 hours 17 min ago. Offline
Joined: 11/15/2012
Groups: Foldit Staff

Thanks Bruno! It's hard to say what could be causing those crashes.

We should be able to reduce the size of those log files, though.

Joined: 09/24/2012
Groups: Go Science

Repetitive hang on Windows.
(Windows non reponding or simple "freeze" (nothing happens on an open window with recipe)
Using 7/8Go memory and 85% CPU (when no hang)
This is on another machine than above.

Joined: 09/24/2012
Groups: Go Science

It seems to hapen on same puzzle, different clients.
Simply maixizing the client is enough for hang ("not responding") but it doesn't occur for all clients of the same puzzle.
Process hacker shows a good share of CPU usage beween 5 remaining clients (about 12% each).
One is on puzzle 1853, four on 1852 (one hangs, 3 ok).

One on puzzle 1852 crashed (log not in annex, there is a js error).

The client for 1853 needs 1 Gb private bytes (which seems to be the maximum).

The other ones use 850 Kb.

I forced stopping the one hanging.and started restarted.

i used the "save" function showing that the hanging and crashed puzzles didn't gain any point (I suppose the crashes occured soon after running recipes and minimizing the windows).

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