Problem for developer.

Case number:699969-2009009
Opened by:Diana Dundore
Opened on:Monday, March 9, 2020 - 02:11
Last modified:Thursday, March 12, 2020 - 15:26

My mac program is version 10.15.3 and I tried to download your Mac Beta, but my computer is telling me it can not use it and your version needs updating.

(Mon, 03/09/2020 - 02:11  |  2 comments)

Joined: 09/24/2012
Groups: Go Science

Same question as here:

bkoep's picture
User offline. Last seen 7 hours 46 min ago. Offline
Joined: 11/15/2012
Groups: Foldit Staff

Hmm, I'm having trouble replicating the issue. Can you tell me more about the error message?

Does your computer say that Foldit's "integrity cannot be verified," or that it is "not optimized for your Mac"?

We recently had to update our Mac installer (from 32-bit to 64-bit). You might see this kind of error if you tried to use the old 32-bit installer, although the download link on the Foldit homepage should point to the new installer.

Can you double check that the file you downloaded is called "Foldit-macos_x64.dmg"? If it is called something like "Foldit-osx_x86.dmg", that means you got the old, outdated installer, and you should download again from the Foldit homepage.


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