Game crashing on Mac

Case number:845829-2003669
Topic:Crash/Hang
Opened by:lexisquirtle
Status:Open
Type:Bug
Opened on:Friday, April 7, 2017 - 04:36
Last modified:Saturday, April 8, 2017 - 10:14

I can't even get past the login page; every time I try it crashes. Help would be appreciated!

(Fri, 04/07/2017 - 04:36  |  5 comments)


Joined: 04/24/2014
Groups: None

We are looking into this right now, actually. Thank you for the report and we hope to have an update soon.

Susume's picture
User offline. Last seen 10 hours 1 min ago. Offline
Joined: 10/02/2011

Make sure you are running the game in the foldit folder, not the downloads folder.

Joined: 03/05/2015
Groups: Gargleblasters

The Mac version of Foldit needs be put in the Applications folder. On some older macs it will work where it downloads, *HOWEVER* if a Mac user is working in OS Sierra, the game must bedragged to the *Applications* folder in order for it to work properly.
New users having this problem need to know this before they download and install foldit.
A brief note below the Mac client "Drag to Applications Folder" or on this page http://fold.it/portal/node/988864 would be helpful to players. For many Mac applications, the download folder itself is a window that allows the user to drag the game into their applications folder. This would be a vast improvement over having to guess what to do to get the game to work.

Joined: 03/05/2015
Groups: Gargleblasters

The Mac version of Foldit needs be put in the Applications folder. On some older macs it will work where it downloads, *HOWEVER* if a Mac user is working in OS Sierra, the game must be dragged to the *Applications* folder in order for it to work properly.
New users having this problem need to know this before they download and install foldit.
A brief note below the Mac client "Drag to Applications Folder" or on this page http://fold.it/portal/node/988864 would be helpful to players. For many Mac applications, the download folder itself is a window that allows the user to drag the game into their applications folder. This would be a vast improvement over having to guess what to do to get the game to work.

Joined: 03/05/2015
Groups: Gargleblasters

I posted updates to the Forum on how to install Sierra (which seems to be the OS mac users can't run foldit in without putting the application where it belongs. It's a best practice on Mac regardless of the OS AFAIK, but absolutely necessary if you run on Sierra.

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