no chat yet

Case number:845818-2003094
Topic:Game: Social
Opened by:dbuske13
Status:Closed
Type:Bug
Opened on:Wednesday, November 23, 2016 - 13:12
Last modified:Thursday, December 15, 2016 - 17:43

nov 22, you probably know this
no chat

(Wed, 11/23/2016 - 13:12  |  14 comments)


jflat06's picture
User offline. Last seen 12 hours 9 min ago. Offline
Joined: 09/29/2010
Groups: Window Group

Are you speaking of in-game chat? Or are you connecting via external IRC?

If you are connecting via IRC, you will need to adjust your settings to connect to:

host: irc.fold.it
port: 6667

mimi's picture
User offline. Last seen 4 weeks 2 days ago. Offline
Joined: 11/17/2008
Groups: Contenders

Tried connecting to port 6667 but the channel list doesn't show anything
I created a Contenders channel but that didn't pick up the members of the group who are logged in

port 6665 still shows all the usual channels but you can't join that port

Joined: 10/31/2016
Groups: None

i MEANT IN-GAME regular chat no irc

Joined: 10/31/2016
Groups: None

added pidgin irc, but it can't connect.

dbuske's picture
User offline. Last seen 1 year 49 weeks ago. Offline
Joined: 09/22/2011
Groups: Beta Folders

Tired a different client and it couldn.t connect to port 6667

Susume's picture
User offline. Last seen 5 hours 37 min ago. Offline
Joined: 10/02/2011

Be sure you are connecting to irc.fold.it as the server - don't use a numeric IP address. Try not specifying a port number - it should work with the default port.

It might help to describe the error you are getting - what happens when you try to connect, what happens when you try to join global or veteran, what happens when you try to join your team room, what happens when you try to view the list of rooms.

Try opening a command prompt and typing "ping irc.fold.it" (without the quotes) - you may or may not get a reply from the ping, but it should tell you what IP address it is using. It should be using 34.192.50.232 (but don't use this in your irc client, use irc.fold.it).

dbuske's picture
User offline. Last seen 1 year 49 weeks ago. Offline
Joined: 09/22/2011
Groups: Beta Folders
Type: DevPrev Issue » Bug

I pinged irc.fold.it from windows 10.
The address that came back is 34.192.50.232
Which is correct.
But the error from all the irc programs tried,
was the foldit server would not respond and timed out.
Every single client had that same error.
Do you understand it is on your side!

Joined: 04/24/2014
Groups: None

Error pasted from log in other thread:
Icechat error for irc.fold.it

WSAETIMEDOUT
10060

Connection timed out.

A connection attempt failed because the connected party did not properly respond after a period of time, or the established connection failed because the connected host has failed to respond.

dbuske's picture
User offline. Last seen 1 year 49 weeks ago. Offline
Joined: 09/22/2011
Groups: Beta Folders

Now of the chat options work, not in-game, not group, general nor the others.
irc does not connect with the server timing out, not resonding.

Joined: 04/24/2014
Groups: None

I've boosted this to the team to see if they have any additional suggestions to help out here.

jflat06's picture
User offline. Last seen 12 hours 9 min ago. Offline
Joined: 09/29/2010
Groups: Window Group

I'm wondering if IRC traffic on port 6667 is being filtered on your end (this is sometimes done by certain networks for security reasons).

dbuske, can you try connecting via an external IRC client to:

server: irc.fold.it
port: 6665

Joined: 12/12/2016
Groups: Beta Folders

Yes port 6665 worked. I am back on Icechat.

Joined: 12/12/2016
Groups: Beta Folders

Thank you all

Joined: 04/24/2014
Groups: None
Status: Open » Closed

Resolved, please reopen if this issue continues. :)

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